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Originally posted by TK421 link=1215952738/0#0 date=1215952738
OK.... I like my coffee in a particular way - as most do - but why is it that when I ask for a flat white, I get froth?
IF ITS FLAT, IT JUST DOES NOT HAVE FROTH, right? Am I such a * to return the coffee with instructions on how to make a PROPER flat white?
What are the rules with this tricky one?
How is a flat white suppose to be anyway? Am I the customer from hell?
>
Xandro
Dunno, but from your post here (and language), Id go for the second ;D
Trolling aside, a flat white is not a long black with milk/cafe au lait/long black with hot milk/short black with hot milk. Its an espresso with slightly stretched milk. So you should expect chromy, silky microfoam (or froth as you call it), or an attempt at it. If you want a coffee made in a non-menu way, you should ask the barista first imo. Personally, Id preface it with "Sorry to be a pain..." and mean it, because you just made the baristas day a bit harder!
Not sure if youll ever read this though, doesnt look like you came back after :P
Originally posted by Pioneer Roaster link=1215952738/0#19 date=1216712917
I have had a few customers who complained about their coffee not being boiling hot. After remaking it with super heated cup and max of 67 degree milk if they still said it was not hot enough I send them next door. I would instantly fire any staff member I caught "tampering" with a coffee or meal.
hey pr,
its funny - theres a guy who sent in one of his employees for a few weeks to get his "really really hot" caffe latte, each time this poor empoyee came back saying that his boss was pissed off and that it needed to be hotter. finally the hot-requester comes in and says that it hasnt been hot enough. so we heated the milk in front of him while explaining quite politely how we were killing each molecule of flavour
he was happy
we served the hottest coffee known to the Big V (probably)
and he comes back occasionally and we know what he wants
Originally posted by AngerManagement link=1215952738/20#24 date=1221468946
Some one microwave my flat white, and I am out of there quicker than you can reach for the key on the till....A job half done is not worth considering.
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