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  • #16
    Re: Customer venting

    Originally posted by Thundergod link=1229489528/0#8 date=1229514876
    I caught a few people running instant through the 6910 at work.
    That should result in an automatic suspension of ones coffee making license.

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    • #17
      Re: Customer venting

      Maybe instant in a PF was their signature drink..... I bet if you used the pressurised baskets youd get an interesting result too haha.... dirty.

      Comment


      • #18
        Re: Customer venting

        Originally posted by Dennis link=1229489528/0#13 date=1229553762
        Originally posted by ACog link=1229489528/0#12 date=1229553608

        There should be public castigation castration for transgressions like this.
        ;D
        Yeah agreed, but whos got the balls Den?

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        • #19
          Re: Customer venting

          Originally posted by GrindOnDemand link=1229489528/0#17 date=1229573877
          Originally posted by Dennis link=1229489528/0#13 date=1229553762
          Originally posted by ACog link=1229489528/0#12 date=1229553608

          There should be public castigation castration for transgressions like this.
          ;D
          Yeah agreed, but whos got the balls Den?
          Got my own, dont want anyone elses....

          Mal.

          Comment


          • #20
            Re: Customer venting

            So...here we are on the sunny Queensland coast for holidays...

            As a friend and I headed out to the beach on foot yesterday afternoon, she wanted to get herself a coffee at a small local takeaway...

            Well, it sort of looked promising, a Rancilio machine and all but...

            The milk was steamed first before the coffee was even made. The grinder was on its last of beans and because the...er...um older guy making coffee ran out during the grind, he just scooped up the grinds from the base of the grinder!

            It was at that point, that this little barista had to just walk away...laughing to myself actually...laughing at my girlfriends desperate need for coffee.

            As she received the coffee, in the foam cup, she was warned "we heat our milk real WARM here so be careful." Well, at least they admitted to that.

            Again. I laughed. Couldnt help myself I guess. Laughed at the thought that some one would actually warn a customer that they steamed the crap out of the milk!

            And yes, the verdict on the coffee?

            Tasted like nescafe I believe. Yes, the milk was more than warm...It was VERY HOT! No. I did not need to try it as my girlfriend gave me all the description I needed to hear!! ;D

            Dont worry, Jason. Were headed your way next and I am positive you wont end up in here!

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            • #21
              Re: Customer venting

              Originally posted by Thundergod link=1229489528/0#8 date=1229514876
              I caught a few people running instant through the 6910 at work.

              I still cant work out what they were thinking.
              Id at least put it through the grinder first!

              Comment


              • #22
                Re: Customer venting

                Originally posted by Huhness link=1229489528/20#20 date=1231467572
                Originally posted by Thundergod link=1229489528/0#8 date=1229514876
                I caught a few people running instant through the 6910 at work.

                I still cant work out what they were thinking.
                Id at least put it through the grinder first!
                if you want a dead grinder then by all means :P

                Comment


                • #23
                  Re: Customer venting

                  New years day 2009....about 5pm, my sister is dying for a coffee so we stop at this little cafe in Fish Creek on the way back to Melbourne from Wilsons Promontory. Last New years day we had an awesome dinner there....great food and service.

                  This year, we stop in for a coffee only because my sister was dying for one. She orders a latte and my girlfriend orders a flat white. I sit back watch and observe. 3 clicks on the mazzer mini, 5 second pour......the milk to do 2 coffees...she picks up at 2L jug and masturbates the steam wand with the jug. The latte had a good 1cm head of foam on it....no crema on top...pure white sea foam stuff. The flat white was probably the best no foam flat white Ive ever come across....it had no foam!

                  I order a hot chocolate only to be told to be careful because the milk is really really hot, which I already knew. Meringue foam that would make my French colleague proud! I try to make meringue froth for her hot chocs, but it just doesnt work for me no matter how hard I try.....maybe thats the key to making good meringue froth...dont try.

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                  • #24
                    Re: Customer venting

                    Hey instant in the PF saves using the knock box anyway.................

                    Comment


                    • #25
                      Re: Customer venting

                      Took the kids into the local Bunnings on the weekend for them to have a kick around in the playground, right next door is the inhouse "cafe". Watched in utter utter horror as the "barista" proceeded to steam some milk (presumabely for a fluffy I think). Once she had enough froth, used her spoon (fetched from a glass filled with rancid looking water - grey / brownish) and spooned out the fluff into the cup. She then let the froth settle a bit, held the spoon up to the cup with the froth in it and drained the milk back into the frothing jug, she repeated this 2 or 3 times before serving the fluffy.

                      Jug with the dregs from the fluffy put back into circulation for the next milk drink...........

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                      • #26
                        Re: Customer venting

                        ^^^ gross, but what did you expect at Bunnings? That "barista" might normally work in the paint section...

                        Comment


                        • #27
                          Re: Customer venting

                          Originally posted by 62545F50455E43310 link=1229489528/24#24 date=1239761611
                          Took the kids into the local Bunnings on the weekend for them to have a kick around in the playground, right next door is the inhouse "cafe". Watched in utter utter horror as the "barista" proceeded to steam some milk (presumabely for a fluffy I think). Once she had enough froth, used her spoon (fetched from a glass filled with rancid looking water - grey / brownish) and spooned out the fluff into the cup. She then let the froth settle a bit, held the spoon up to the cup with the froth in it and drained the milk back into the frothing jug, she repeated this 2 or 3 times before serving the fluffy.

                          Jug with the dregs from the fluffy put back into circulation for the next milk drink...........

                          I had to quote this again because I dont think I read it right the first time...

                          ;D

                          I like the name "Fluffy"...can we keep it, can we??

                          Comment


                          • #28
                            Re: Customer venting

                            Its a common Kiwi thing (preumably has another name o/seas, but kids drink, usually a small hot choc with loads of foam on top), its not like the aussies would have claimed kiwi things as their own in the past, surely

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                            • #29
                              Re: Customer venting

                              Originally posted by 7B786A6A6E7860190 link=1229489528/0#0 date=1229489527
                              I went through the Barista venting thread, funny stuff.

                              Any one have funny/strange customer stories/gripes?

                              A couple of mine;

                              One of my friends went to the local cafe. She ordered a decaf latte. Was charged $3.50.
                              When she tried it, the coffee tasted disgusting. She took the coffee back and told them it didnt taste right. The "barista" told her that they ran out of decaf beans so he gave her instant coffee instead. It gets weirder as the instant wasnt even decaf?!?! The store didnt even give her a refund.

                              My wife walked into a tuck shop in Dandenong (VIC). She asked for a soy latte. The shop assistant pulled the portafliter off the machine and filled the basket with Nescafe instant. My wife politely asked "What the f**k are you doing? Dont you have coffee beans?"
                              "Oh, hardly anyone around here likes real coffee. They are all used to instant. When we use real coffee we get complaints. So we put instant in as a rule. If you want real coffee you have to ask for it."
                              Bizarre but true!
                              had a wholesale customer in scotland who complained that her coffee was getting weaker as the day progressed. She was filling the portofilter once in the morning, and using the same shot all day. honest.

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                              • #30
                                Re: Customer venting

                                And here i thought that "fluffy" was what the kids let off the chain at the most inappropriate times. ;D

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