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Venting..... Of a much more general nature.

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  • #16
    Re: Venting..... Of a much more general nature.

    Originally posted by 57474B4B50457B434548240 link=1210652095/283#283 date=1244155230
    I know its barista venting and seeing as I am a barista, all this talk reminds me of the customer recently who came in at the end of the day. He stared at the menus above my head for what seemed like ages and then declared that hed have a tomato and onion pie.

    After taking one bite, he practically spat it out in front of me and said "Its got MEAT in it!"

    "Um...yes..." I replied. "Its a pie."

    He then went on to explain how misleading our menus were and that they should be changed to reflect that all the pies have meat in them (as he was a vegetarian). I was beginning to wonder what he thought was in a curry pie but didnt bother to ask... Shocked

    Roll Eyes
    I kid you NOT.......
    We used to make up a few Vegemite and Peanut Butter sandwiches for the coffee vans. Due only to customer requests, and people being too lazy to prepare sandwiches themselves.

    We once got chastised badly by a customer because the Peanut Butter sandwich did not have a label warning it contained Peanuts.

    We used to have customers refer to Sausage rolls as "Beef Rolls". I would politely point out that the meat in the sausage roll may not be limited to only beef, and may contain other meats. Some customers then changed their order.

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    • #17
      Re: Venting..... Of a much more general nature.

      Originally posted by 0E3F283130373C31275E0 link=1210652095/299#299 date=1244178781
      Ducking for cover...Im one of those tree hugging bloody hippies (lactose vegetarian).
      I dont think thats any reason to duck for cover.

      Originally posted by 0E3F283130373C31275E0 link=1210652095/299#299 date=1244178781
      when people lie about it either thinking it is funny or in an attempt to get a sale anyway
      That behaviour you describe is disgusting, and I absolutely agree with you.
      Originally posted by 0E3F283130373C31275E0 link=1210652095/299#299 date=1244178781
      Please dont attack the hippy too much.
      Not attacking the hippy - just defending the omnivore.  But yes, I do find it ridiculous when ppl describe themselves as being vegetarian, yet eat chicken and/or fish; a vegan that eats honey or wears a woolen jumper and sits on leather sofas, or anyone who has a cold and calls it the flu!

      Slightly more on topic...

      Im not too fond of push bike riders either and I know there are plenty of CSers who are, so apologise if I am about to cause offense.  The ones I dislike are the Sunday riders who descend on a cafe like a plague, re-arrange the furniture to their liking, have a coffee, gaggle like geese, leave the place in disarray, and think theyve done you a favour.

      Please note: Cuppacoffee is closed on Sundays.  ;D


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      • #18
        Re: Venting..... Of a much more general nature.

        Dont knock Man Flu, its the most dibilatating thing around, puts a bloke on his back for several days.

        No Barista Venting, but "Video Shop Owner" venting -

        When playing DVDs on a player that cost you $12 from the local market, odds are it will skip, jump, pixelate etc Dont blame the disc

        DVDs are designed to be put back in the case after use, not left on the carpet for your kids to skate across.

        DVDs dont make good dinner plates, there is no reason for there to be reminents of snack foods left on the disc, and on that note Dont get me started on what should not be in the case of a DVD from our "little room", just ewwwwwwww



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        • #19
          Re: Venting..... Of a much more general nature.

          Originally posted by 10313A3A3D27540 link=1210652095/302#302 date=1244187252
          a vegan that eats honey or wears a woolen jumper and sits on leather sofas
          Yes, for a very brief (and insane) period I did try eating no animal products (insane because I actually love milk and cheese (yes non animal rennet) whereas I have never liked meat).

          Many people would say, "ohhh...so you are vegan". I would reply, no...I ride motorbikes and really enjoy the protection that leather gives (not to mention love wool products)...and would get the weirdest WTF looks back...I think most people dont get the fact that vegan means no animal products AT ALL, not just in your mouth.

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          • #20
            Re: Venting..... Of a much more general nature.

            The majority of people in this country eat meat.
            If you dont, sorry but its your cross to bear.
            Ive found Im eating a little meat less these days; usually by having one meat free dinner per week; reason being I feel a bit sluggish if Ive eaten a lot recently.

            Ive become allergic to avocados.
            If I eat some now I exhibit heart attack type signs and symptoms; I get pains in my chest area (actually a swelling of my oesophagus I think, my skin goes pale and clammy etc.

            I need to either throw it up to lessen the time to recovery or sit and wait for everything to go back to normal.

            So what do I do?
            I ask.
            "Does that {insert food item} contain avocado?"
            If it does I choose something else.
            Their problem or mine? Mine.

            Id guess most vegetarians would have no problem with eating avocado.
            Whats the chance that if one owned a sandwich shop they might not think to list it as an ingredient in a salad sandwich? After all its a nice healthy fruit (not yucky meat).
            I reckon 50/50.

            80/20 rule should apply (in this case 90/10).
            The minority are not entitled to force upon the majority, their whims and wants.

            If it were possible, Coffee Snobs wouldnt struggle to find a good coffee when outside their own home.

            Pushy vegetarians do themselves no favours with an aggressive attitude.
            You can catch more flies with honey than with vinegar.


            ---------------------------------------------------
            ---------------------------------------------------
            Originally posted by 5F6E796061666D60760F0 link=1210652095/304#304 date=1244189829
            I think most people dont get the fact that vegan means no animal products AT ALL
            Reminds me of fasting for Easter (being Greek Orthodox). We cant drink wine because it used to be kept in animal skins.

            Comment


            • #21
              Re: Venting..... Of a much more general nature.

              Originally posted by 625E4358525344515952360 link=1210652095/305#305 date=1244191614
              You can catch more flies with honey than with vinegar.
              Maybe, but you get more flies with meat. ;D

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              • #22
                Re: Venting..... Of a much more general nature.

                Originally posted by 74574E5D41380 link=1210652095/306#306 date=1244192424
                Maybe, but you get more flies with meat. Grin
                Couldnt let that one go without a comment.

                I didnt see it coming.

                Score = 9.5

                Comment


                • #23
                  Re: Venting..... Of a much more general nature.

                  Originally posted by 536F7269636275606863070 link=1210652095/305#305 date=1244191614
                  Pushy vegetarians do themselves no favours with an aggressive attitude
                  Was this in response to my posts? Or something else?

                  My posts were exactly agreeing with you TG...it is my choice and my problem to sort out when ordering out. My comment was dont lie to me when serving me...I even said how I praise establishments who state "sorry but we cannot cater for that".

                  I am not at all pushy. I dont think others should choose what I choose. And as my first post on the topic stated...

                  Originally posted by 7445524B4A4D464B5D240 link=1210652095/299#299 date=1244178781
                  Please dont attack the hippy too much. I am not political about it, and dont care what you eat.
                  And forgive me if Im totally off track and you werent referring to my posts

                  Comment


                  • #24
                    Re: Venting..... Of a much more general nature.

                    This discussion about  what customers "coulda, shoulda, woulda" expect in Australia goes a long way to explaining exactly why Phil Di Bellas business will continue to gain the accolades it does and continue to expand while "Larrys Local Lunchbar"  or "RuffAsGuts Roasters"will forever struggle to keep their heads above water until their entirely predictable demise or conversion to a multi national clone.

                    Surely, until "we" as a nation learn to at least exceed, if not surpass customer expectations, then "we" are condemning ourselves to mediocrity.

                    Or, worse still, condemning ourselves to being subject to the whims of some multi national conglomerate.  

                    Even to the most hard headed bean counter, the benefits of the type of "service" vs the "cost" are inestimable.

                    For goodness sakes, if labelling food types just to simply make things better for potential consumers is "too hard,"  "unnecessary", "too much trouble" or not traditional, how the h**l will we ever progress past Nescafe and McDonalds ??


                    Comment


                    • #25
                      Re: Venting..... Of a much more general nature.

                      Originally posted by 393C21213930273A203B3138343B550 link=1210652095/309#309 date=1244202751
                      This discussion aboutwhat customers "coulda, shoulda, woulda" expect in Australia goes a long way to explaining exactly why Phil Di Bellas business will continue to gain the accolades it does and continue to expand
                      Well, there you go. And here I was thinking that Phil was astute, served good coffee, and surrounded himself with good people.

                      The mantra of the 1995 call centre industry....

                      Originally posted by 393C21213930273A203B3138343B550 link=1210652095/309#309 date=1244202751
                      until "we" as a nation learn to at least exceed, if not surpass customer expectations, then "we" are condemning ourselves to mediocrity
                      Who would have thought that a discussion about pies, vegetarianism, or the silly/funny things people say and do would lead to...

                      Originally posted by 393C21213930273A203B3138343B550 link=1210652095/309#309 date=1244202751
                      condemning ourselves being subject to the whims of some multi national conglomerate
                      Originally posted by 393C21213930273A203B3138343B550 link=1210652095/309#309 date=1244202751
                      For goodness sakes, if labelling food types just to simply make things better for potential consumers is "too hard,""unnecessary", "too much trouble" or not traditional, how the h**l will we ever progress past Nescafe and McDonalds
                      Nescafe and McDonalds already label food types. Youre right...lets follow in their footsteps...after all, they ARE dominant world players.

                      Just for the moment, Im happy conquering my little corner of the world. And Im pleased to know my patrons dont think Im a roughasguts roaster. I share pleasantries with them, we have a laugh together, I know many of their names and the names of their children, their personal problems and triumphs too.

                      So you know what? Im not going to take your advice. Instead, Im going to keep enjoying what I do, the way I do it.

                      Cheers!


                      Comment


                      • #26
                        Re: Venting..... Of a much more general nature.

                        [movedhere] Barista Venting [move by] Mal.

                        Mal.

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                        • #27
                          Re: Barista Venting

                          Originally posted by 4574637A7B7C777A6C150 link=1210652095/308#308 date=1244201509
                          And forgive me if Im totally off track and you werent referring to my posts
                          Nothing to forgive. My bad.
                          By the time I posted (I took a while to write it) a few others posted before me.So no, I wasnt referring to your post, someone elses.
                          The comment stands alone well enough though as a general one from me.

                          Originally posted by 797C61617970677A607B7178747B150 link=1210652095/309#309 date=1244202751
                          For goodness sakes, if labelling food types just to simply make things better for potential consumers is "too hard,""unnecessary", "too much trouble" or not traditional, how the h**l will we ever progress past Nescafe and McDonalds ??
                          I think youve got this bit wrong.
                          If every food shop everywhere had to list everything to the nth degree to cater for all minorities, there wouldnt be room on the walls for anything else and thered be so much writing no one would be able to find what they wanted anyway.

                          My father ran a successful cafe back in the 60s and a few other food retail businesses in the years thereafter.
                          I worked behind the counter with him in some of them.
                          He was a brilliant businessman.
                          Theres no way I could do what he could.
                          Customers came miles out of there way to buy from him because he had standards.
                          The food was excellent.
                          Top quality.
                          Clean premises.
                          Knowledgeable service.

                          When we sold hamburgers the customers ordered a hamburger.
                          Funnily, no one ever complained there was meat in them or for that matter, that they didnt contain ham.
                          If they wanted extras they asked for them.
                          If they didnt want their bun buttered they asked for that too (the second time, because the first time they would have got butter).

                          He was quite happy to make them what they asked for but theres no way he would have listed a "meat pie"
                          It was "pie".
                          A "vegetable pie" might get a run but then again hed probably rather sell you a vegetable pasty; less chance of of picking up the wrong one.

                          Ill say it again.
                          I dont expect the world to look out for my avocado allergy.
                          The other minorities should just pipe down and look after themselves without asking shop owners to list all ingredients for them and other unnecessary wastes of time and money.

                          Talk to them; it wont kill you.
                          Do you just want to walk in an ask for a No. 12, pay and walk out, without any friendly interaction?

                          Heres a thought.
                          Vegetarians are cruel.
                          Some people believe plants have feelings.
                          Carrots cant run.

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                          • #28
                            Re: Venting..... Of a much more general nature.

                            So you know what?  Im not going to take your advice.  Instead, Im going to keep enjoying what I do, the way I do it.

                            Cheers!


                            Q.E.D.



                            Comment


                            • #29
                              Re: Venting..... Of a much more general nature.

                              Originally posted by 4A766B707A7B6C79717A1E0 link=1244156944/28#28 date=1244209929
                              Heres a thought.
                              Vegetarians are cruel.
                              Some people believe plants have feelings.
                              Carrots cant run.  
                              I remember a sketch by Marty Feldman on this very subject. He asserted that vegetables have feelings too, and went on to mimic the sound of a carrot being pulled from the ground.

                              BTW, isnt it better to for the environment to leave the vegies in the ground to produce oxygen? And to eat methane belching cattle, to reduce greenhouse gases?  

                              Comment


                              • #30
                                Re: Venting..... Of a much more general nature.

                                Originally posted by 494C51514940574A504B4148444B250 link=1244156944/27#27 date=1244212622
                                Q.E.D.

                                Aut viam inveniam aut faciam.

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