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Whats the deal with shunning grey imports? A rant.

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  • #46
    Re: Whats the deal with shunning grey imports? A rant.

    Strictly speaking from my own perspective, If Australia was to change Power Connectors (not that itd ever happen) Id think the best choice would be the current British plugs, theyre pretty much the best connectors in the world in terms of contact and grounding.

    Round pins suck plumber-crack

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    • #47
      Re: Whats the deal with shunning grey imports? A rant.

      Originally posted by 263E3F3A25353E3A560 link=1326694090/38#38 date=1326792176
      With all due respect, $80K damage, recovered from the insurance, doesnt seem all too heartbreaking to me.
      Thats naive, insensitive and pretty damn rude. Dont trivialize it until youve lived through it.

      My partner suffered a fire at her business premises, also as the result of an electrical fault.

      Dont believe for a second that being insured means they wave a magic wand and then everything is better. She was out of business for months (no income, still receiving bills), was working longer (non-productive) hours and trying to keep staff employed or risk losing them.

      She was badly let down by the insurance company (Alliance) and is still recovering financially, 4 years later. The mental and emotional cost is not covered by insurance.

      Your glib comment does you no credit at all.

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      • #48
        Re: Whats the deal with shunning grey imports? A rant.

        Originally posted by 2A332222470 link=1326694090/46#46 date=1326954762
        Dont trivialize it until youve lived through it.
        Who are you to know what Ive lived through? Material damage is one thing. Life another. At times we have to rebuild. Some people are happy that they can do just that. Others have not been that lucky. I feel for the latter, and share the joy with the former. Not sure what to do with people whove had the good fortune to live through bad fortune, who can tell the tale but not wag it in joy. What do you want? Pity? Seriously? For making an insurance claim? Do you know how many people out there would love to have your problems for only one day?

        I didnt start this thread do make enemies and Ive heard enough to know that there are still plenty of folks out there whod rather keep things the way they are rather than even contemplate change.

        So lets be civil and Ill see you on the coffee side of things.

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        • #49
          Re: Whats the deal with shunning grey imports? A rant.

          Originally posted by 6A727376697972761A0 link=1326694090/47#47 date=1326973202
          So lets be civil and Ill see you on the coffee side of things.
          Well said, after all we gather here to share our experiences, knowledge and love for coffee.

          Comment


          • #50
            Re: Whats the deal with shunning grey imports? A rant.

            A POSITION STATEMENT

            From the importer / trader perspective....you know, the bloke that went to italy, put his house and anything else he may have of value on the line, and made a deal with a manufacturer to start importing his goods and market them in Australia.

            Then he went home (to Australia) and worked quite hard and spent money to put the good name of the manufacturer / model equipment out there and started the ball rolling with client / brand / model awareness, to start generating a demand for that particular brand model. He also sets up a system of service and retailers around the traps.

            For that, the trader expects to have some protection. He is not just legally deemed to be the representative of the manufacturer in all things "guarantee" for the equipment he imports, but he is the one that has put all the work in to generate the demand......

            ....so that some of you people can try tooth and nail to bring one in the back door because its your choice to decide that you can bring it in for cheaper.

            If it wasnt for the good work put in by the importer, you probably wouldnt be considering that brand model equipment in the first place, and you are ripping off the people that brought you the brand.

            Good manufacturers will protect their importers and plug the holes that appear in the international market from time to time. Sloppy manufacturers allow their products to be bastardised around and eventually lose sales and profit world wide as importers leave them to look for other brands and the wheel starts going round again. You need not look far to find out what brand models they are....

            My own growing and successful business is an example of what can be done if your manufacturer is professional and lends the proper support, and also an example that there are still plenty of sales to be made to people that may or may not read all this never ending cyclic stuff in internet forums, and still buy local within Australia because they want a point of local support.

            Bluntly, these topics in real terms, are an example of what some may call a situation where there is plenty of smoke but precious little fire.  The translation of this being, in internet circles this stuff seems to be bigger than big and have far reaching importance. In reality, show room sales tell us the opposite is true.

            Please feel free to disagree, but that will make my own opinion no less valid than it is, because my opinion is tempered by real life sales figures and expertise from within this industry.

            There are two sides to the story, the trader side is no less important than that from the interfering sidelines, and if anyone wants to import something from OS by all means do so and leave the rest of us in peace....please.

            Attilio
            very first CS site sponsor.

            Prospective clients wishing to purchase one of our excellent BFC / Diadema Junior machines please do give us a call. They are very well priced, are atleast equal to the highest standard of design build finish and performance, and are guaranteed in Australia.

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            • #51
              Atillo

              Well Ill be the first to disagree. ( no flames please)

              But grey market do keep importers honest and stop a lot of captive marketing ripoffs.

              Lots of examples: Apple music, record labels (in the past), books, premium clothing, CARS ( chris wants a 50k porsche but without Aussie Design Rules cant get it) and on and on..

              Bluntly, if you are importing your deal needs to offer value compared to a parallel import and then youre ok. I think as coffee machine importers you have some advantages like the weight & size, plus electrical issues to slow down grey imports. Not all importers enjoy these advantages...

              Comment


              • #52
                Attilio

                Hey Brettly, 

                if you are going to disagree with me atleast spell me name correctly  ;D

                Your response comes under the heading of....." no one gives a fig about the traders...."  thats ok, we understand that!

                Notice however where I wrote: "...Prospective clients wishing to purchase one of our excellent BFC / Diadema Junior machines please do give us a call. They are very well priced, are atleast equal to the highest standard of design build finish and performance, and are guaranteed in Australia...."

                The operative phrase is: (Our machines are)...very well priced. You see we have adjusted ourselves to the market. It doesnt however preclude anything that I have written.

                Cheers,
                A.

                Comment


                • #53
                  Re: Whats the deal with shunning grey imports? A rant.

                  Sorry about the typo Attilio.

                  Looks like Ive been in business too long... no one cares about me either. Been shafted too many time i guess..

                  I do care, but just stating how I think people operate.

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                  • #54
                    Attilio

                    hehehehehe....I enjoyed seeing my name in the title even if it was slightly out of whak!

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                    • #55
                      Re: Whats the deal with shunning grey imports? A rant.

                      I may be only new to this forum but I have been around long enough and been on other types of forums (boats etc) to know that this type of topic has always been around and most probably always will!
                      I have spent the extra $$ to buy local but have also bought things online saving a stack of money (snowboard, snowboard boots etc) saving over $600-$700! I doubt there many people here who have not bought something online that they could have bought locally, doesnt matter what it is its still taking away from local sellers. So my point is that why it may be frowned upon here (as most people are coffee purists that frequent this site) but its going to happen. Most people who buy a machine for example from overseas will most probably buy accessories etc locally, get services locally and usually if the service is good keep going back! So even though the machine is bought elsewhere people need to understand that there is more to it than shunning people as down the line you will most probably benefit also (give good service and the next machine might be bought from you!)
                      This topic will never end and people need to understand both sides and just move on..in the end we all love and search for the perfect brew!
                      Anyway, im sure we will all never here the end of this..time for a coffee!

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