Re: quality vs speed
Some gains can be made by involving your staff in your business.
When I last had cafes, staff were set a weekly sales target and when it was bettered, everyone received a small cash bonus. Not much, but enough for drinks after work, some fuel- whatever.
Our barista was also paid a per cup bonus over a nominated daily number of cups.
Sometimes someone was sick. If we had to cover for an absent staff member in the event of no replacement, the saved wage was split amongst the staff who had to work harder and faster that day.
All these are no brainers as far as I am concerned. They respect the effort of your staff, motivate them and reward their efforts.
Did these few simple measures deliver sales growth? Absolutely.
Some gains can be made by involving your staff in your business.
When I last had cafes, staff were set a weekly sales target and when it was bettered, everyone received a small cash bonus. Not much, but enough for drinks after work, some fuel- whatever.
Our barista was also paid a per cup bonus over a nominated daily number of cups.
Sometimes someone was sick. If we had to cover for an absent staff member in the event of no replacement, the saved wage was split amongst the staff who had to work harder and faster that day.
All these are no brainers as far as I am concerned. They respect the effort of your staff, motivate them and reward their efforts.
Did these few simple measures deliver sales growth? Absolutely.


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