As a person involved in the customer service industry I often wonder at the poor service that so many retailers give in today's market. I remember the days when a customer was always right. It seams like in today's market we are not right, just an annoyance.
I wont mention names but i remember a recent event where a retailer sold something to me only to realise they could get more from another person so even though I had already paid for the item they refused to supply it and gave it to another person.
The sad thing was they said it was my fault as I was a cheap Bas^ard for not paying more................nice.
Whats your worst customer service experience? PS lets not name and shame.....they know who they are.
Cheers yabba
I wont mention names but i remember a recent event where a retailer sold something to me only to realise they could get more from another person so even though I had already paid for the item they refused to supply it and gave it to another person.
The sad thing was they said it was my fault as I was a cheap Bas^ard for not paying more................nice.
Whats your worst customer service experience? PS lets not name and shame.....they know who they are.
Cheers yabba

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