Originally posted by robusto
View Post
Samsung may also know of a flaw in a certain range of units with this board and have revised the design to prevent it from happening again. This is common.
Far more effective to supply a brand new part to promptly complete the repair and satisfy the customer then have the old part returned to them at a later date for stripping down or refurbishing and reuse. Some companies I deal with require that I collect used warranty parts and send them back periodically for repairs to then recirculate them into the system.
Sure, it's a lot different from how things used to be, but not really any worse.

Leave a comment: