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  • 338
    replied
    Originally posted by Barry O'Speedwagon View Post
    A number of the outlets have a tough ask, particularly those where the incoming mail greatly exceeds the outgoing mail and other goods and services. They end out holding lots of people's inventory / goods for free.
    Spot on Barry, once again your comments are on the mark. At Christmas my local post office won't accept larger items from delivery guys as they are full already (inner Sydney PO). I have donated prizes to rural based magazines as the incoming entries help keep their local PO open, as outgoing isn't much.


    The truth unfortunately is your comments apply to Australia as a whole. We get more small items coming in from HK and Singapore than we ever ship back. I was going to mention this after Robusto correctly complained about the cost of local shipping. These overseas items are carried for free by Australia Post (due to international postal treaties) which means there cost base is up helping the overseas companies (who get subsidised post in those two locations ). In the end poor Aussie business and consumers pay higher prices for postage due to so many buying from China. You note even when you buy from mainland China it usually comes through HK post, this is because HK (like Singapore ) is the size of a postage stamp, reciprocal posting rights aren't the same at each end. The far reaches of HK is a few km, of Australia somewhat more.

    I actually looked at setting up a spares section for part of our business in HK, for many small items postage is a third of the cost. I didn't do it as seemed morally wrong, but would have been profitable for us and taken some cost out for the end user, but with a time penalty.

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  • Barry O'Speedwagon
    replied
    Originally posted by Yelta View Post
    I have a suspicion Australia Post as we know it will be gone within 10 years.
    A number of the outlets have a tough ask, particularly those where the incoming mail greatly exceeds the outgoing mail and other goods and services. They end out holding lots of people's inventory / goods for free.

    Leave a comment:


  • 338
    replied
    Originally posted by robusto View Post
    338...I gave them a cheque. It's in the mail.
    My mother has the same problem as you, the delivery guys would leave way too fast. She has pretty severe health issues for the last couple of years, 1.5 minutes to get to the front door would probably be her best time if she was in the office near the front door. Any self respecting courier would be at the next job by the time she answered. She also buys a lot of what her partner calls 'online crap'. She lives in a rural town so there isn't a fleet of auspost guy delivering to her, usually just two. Two Christmas ago she gave them both a bottle of wine, not to solve this problem but to say thanks for the deliveries they did make. After that small token of acknowledgement and appreciation, they now ring the bell at the gate, climb the stairs to her door, leave the parcel and yell her name out. Solved so many problems for her all for $15 or $20. Of course she did the same this year.

    Should she have to? Clearly not. Tiny money though to get speedy delivery and save her or her partner having to visit the Post Office. Obviously better if this isn't required, but just wanted to highlight there is a few ways to get speedy service.

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  • robusto
    replied
    338...I gave them a cheque. It's in the mail.

    Leave a comment:


  • Caffeinator
    replied
    Originally posted by Yelta View Post
    I have a suspicion Australia Post as we know it will be gone within 10 years.
    They pretty much are. We get a few bills from old skool organisations in our mailbox. The rest arrive via email.

    Australia Post is now Startrack- a parcel delivery service.

    Leave a comment:


  • Yelta
    replied
    I have a suspicion Australia Post as we know it will be gone within 10 years.

    Leave a comment:


  • OCD
    replied
    Originally posted by 338 View Post
    Robusto, what did you give your Australia Post delivery guys for Christmas?

    PS It is Ms Australia Post, not Mr.
    I suspect something commensurate with the service provided (i.e., zip).

    Ps considering how often they miss the mark, maybe Miss Australia Post would be more appropriate.

    Leave a comment:


  • 338
    replied
    Originally posted by robusto View Post
    Unacceptable for sure.

    Delivery times and delivery costs -- sometimes exceeding the cost of the item --to me are two big obstacles of online shopping. It's about time Australia Post especially pulled itself out of the 1950s and caught up with the 21st century.

    And in the process, it might have a good long look at its useless online tracking. "Your parcel is on its way" means as much as the weather bureau saying it will rain some day.
    "Onboard for delivery" equally means nothing when the time window is up to 24 hours. The technology exists to give us real time tracking. If a pizza company can do it, so can a monolith like Australia Post.

    And oh, one more thing Mr Australia Post...tell your delivery drivers that once they ring the doorbell, we have to walk to the door. Yes, it may take a couple of seconds. So we don't want to see the van driving off by the time we get there.

    End of Rant.
    Robusto, what did you give your Australia Post delivery guys for Christmas?

    PS It is Ms Australia Post, not Mr.

    Leave a comment:


  • Yelta
    replied
    Not Aust Post this time coming via Toll.

    Might as well be Pony Express.

    As a matter of interest all of our Amazon orders from the US and China (and there were plenty of em) are now safely deposited under the Christmas tree.

    Three weeks from Melb to country SA is bullshit.

    Leave a comment:


  • robusto
    replied
    Unacceptable for sure.

    Delivery times and delivery costs -- sometimes exceeding the cost of the item --to me are two big obstacles of online shopping. It's about time Australia Post especially pulled itself out of the 1950s and caught up with the 21st century.

    And in the process, it might have a good long look at its useless online tracking. "Your parcel is on its way" means as much as the weather bureau saying it will rain some day.
    "Onboard for delivery" equally means nothing when the time window is up to 24 hours. The technology exists to give us real time tracking. If a pizza company can do it, so can a monolith like Australia Post.

    And oh, one more thing Mr Australia Post...tell your delivery drivers that once they ring the doorbell, we have to walk to the door. Yes, it may take a couple of seconds. So we don't want to see the van driving off by the time we get there.

    End of Rant.

    Leave a comment:


  • Yelta
    replied
    An update, the (in stock) Christmas gift I ordered from Kogan two weeks ago has finally shipped, and, you guessed it, delivery date 27th Dec, ordered 5th Dec, that's a day over 3 weeks, it gets better, been shipped in two packages, the second was sent yesterday 23rd Dec and wont arrive until well into the new year.

    Bloody brilliant.

    Never again.

    Leave a comment:


  • Yelta
    replied
    Originally posted by CafeLotta View Post
    On a couple occasions, I've had items arrive from overseas quicker than items ordered locally at the same time. After being ripped off and screwed around by local retailers one too many times, I don't feel the guilt I once did about not buying locally. Better Service and cheaper prices from OS will always be more appealing to me than dealing with some self righteous local rip off artist.
    Amen to that.

    My (in stock) order from Kogan almost a week ago still hasn't shipped by contrast, both of the items we ordered from Amazon the day prior to my Kogan order have both arrived from the USA.

    As a matter of interest, I order things because I want/need them, I'm looking for a fair price, efficient service as well as prompt shipping and delivery, if Aussie retailers don't meet my criteria I'll shop with people who do, right now Amazon come up trumps each and every time.

    Leave a comment:


  • CafeLotta
    replied
    Originally posted by Yelta View Post
    Ordered a couple of items from Amazon USA yesterday and they're already on the way.
    On a couple occasions, I've had items arrive from overseas quicker than items ordered locally at the same time. After being ripped off and screwed around by local retailers one too many times, I don't feel the guilt I once did about not buying locally. Better Service and cheaper prices from OS will always be more appealing to me than dealing with some self righteous local rip off artist.

    Leave a comment:


  • Dimal
    replied
    Some enlightening info (perhaps) regarding one small but significant aspect of using Amazon...
    https://www.howtogeek.com/404030/wha...y-amazon-mean/

    Mal.

    Leave a comment:


  • robusto
    replied
    Patience!!!! My biggest beef with android is the time it takes to settle down once a web page loads.

    A page loads, I go to tap on something I see on it, and the page content moves and all of a sudden I'm making friends with a facebook stranger, or buying a Ferrari!

    Leave a comment:

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