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Problem with my Saeco Via Venezia

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  • Problem with my Saeco Via Venezia

    Hi all,

    Long time lurker, first time poster.

    Ive had my Saeco Via Vanazia for over four years - and its been bliss.  A great little machine that produces consistent, great quality shots.

    But just recently, its been playing up.  When I turn it on and attempt to get water from the group head, nothing comes out.  It sounds OK, but just a few drips of water.

    As for the steam spout, water dribbles out sporadically - sometimes solid for a few seconds, sometimes nothing, sometimes steam (???).  Weird.

    Ive tried to descale (something I do quite regularly), but it doesnt flush through - same problem - theres no water flow.

    Heres a video I put up on YouTube of the machine in operation.  Any suggestions?

    http://www.youtube.com/watch?v=OkxZYE-3h_w

    Thanks in advance,

    Conno

    PS: If all else fails, Im considering upgrading - so if any sponsors want to come to the party with a trade-in, Im all ears...  Im looking at a budget of about $2k (Ive already got a grinder (Solis)).
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