Re: Sunbeam EM5900 Machine + EM0450 Grinder - Impressions from a newbie
Ive now exchanged my PU5900 pack three times. Each one has had a different quirk which leads me to believe that production quality is not consistent. First one was great for a few weeks, then started getting really lopsided pucks and the milk ending up with more bubbles in it. Took it back and exchanged it for a near perfect machine... until it flat out broke about 10 coffees in with a horrible high pitched sound when I went to pull the shot. The grinder in this pack was much better, giving me ideal grinding around 14 (instead of 9). Went back and exchanged it again, and get this - the supplied baskets did not fit in the PF handle! It was 1-2mm smaller than the previous two. Also the grinder button stuck when the PF handle holder was clipped on. So took back the grinder and PF and swapped it for the one Id just returned. This one does good shots but the steam is a bit dodgy, makes sporadic "tic" sounds while on steam (like its dripping internally onto a hot area) and end up with small bubbles in it no matter how good my technique is. I hate to pack it all up again and go swap it yet again because the previous two (at least initially) did better milk but its got a 12 months replacement and judging by the last two, Im sure itll get exchanged in that time. Sunbeam has well and truly lost any profit on my purchase (considering I got it for $353). Ah, maybe Im getting too fussy - forgetting that this machine is still making nicer coffee than 90% of the places Ive been to.
Ive now exchanged my PU5900 pack three times. Each one has had a different quirk which leads me to believe that production quality is not consistent. First one was great for a few weeks, then started getting really lopsided pucks and the milk ending up with more bubbles in it. Took it back and exchanged it for a near perfect machine... until it flat out broke about 10 coffees in with a horrible high pitched sound when I went to pull the shot. The grinder in this pack was much better, giving me ideal grinding around 14 (instead of 9). Went back and exchanged it again, and get this - the supplied baskets did not fit in the PF handle! It was 1-2mm smaller than the previous two. Also the grinder button stuck when the PF handle holder was clipped on. So took back the grinder and PF and swapped it for the one Id just returned. This one does good shots but the steam is a bit dodgy, makes sporadic "tic" sounds while on steam (like its dripping internally onto a hot area) and end up with small bubbles in it no matter how good my technique is. I hate to pack it all up again and go swap it yet again because the previous two (at least initially) did better milk but its got a 12 months replacement and judging by the last two, Im sure itll get exchanged in that time. Sunbeam has well and truly lost any profit on my purchase (considering I got it for $353). Ah, maybe Im getting too fussy - forgetting that this machine is still making nicer coffee than 90% of the places Ive been to.


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