My short question without much preamble is: Does anybody know the importer/distributor or service agent for an Horizon VE-C0088 Esspresso & Cappuccino machine?
The preamble:
I bought the above machine brand new from an Op Shop. I followed the "First time" instructions on the peel off sticker on the side of the machine, pressing the on/off button & then immediately pressing the coffee/water button to pump water from the reservoir. The pump starts & air bubbles issue from the shorter tube in the reservoir but the water level does not drop.
The sticker also says not to operate the machine without water as this can damage the pump. This is probably why it was in the Op Shop.
Supplementary questions:
Can the pump be economically repaired?
Who can you suggest to do the work?
Many thanks in anticipation.
The preamble:
I bought the above machine brand new from an Op Shop. I followed the "First time" instructions on the peel off sticker on the side of the machine, pressing the on/off button & then immediately pressing the coffee/water button to pump water from the reservoir. The pump starts & air bubbles issue from the shorter tube in the reservoir but the water level does not drop.
The sticker also says not to operate the machine without water as this can damage the pump. This is probably why it was in the Op Shop.
Supplementary questions:
Can the pump be economically repaired?
Who can you suggest to do the work?
Many thanks in anticipation.

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