Sorry coffeebeanhead you wont get any support for any of the pod machines on this forum.
The biggest problem with them is the coffee is stale and everyone on this site agrees that freshly roasted, freshly ground coffee is the key to good espresso.
Theres a Nespresso thread on the Whirlpool Gadget forum that you might get help in, or you could change your mindset and drink good coffee

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