Announcement

Collapse
No announcement yet.

Milk texturing issues with the EM5900

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Milk texturing issues with the EM5900

    Hi all,

    My first post here (!) and unfortunately its not a happy one...

    I bought a Sunbeam EM5900 2 days ago and its driving me demented. There are a few things bugging me but the main issue is that it only managed to texture the milk nicely once, the first time I used it. I have tried 5 times since and each time I am getting nothing but a topping of foamy bubbles > I may as well be blowing into it with a straw.
    Having the tip below the milk level where I would usually place it makes a hell of a noise, and doesnt have the power to get the milk swirling.
    Not only is the steam inadequate from the wand but there is steam discharging into the drip tray from inside the machine at the same time - what is going on there??? Does anyone else have this??? I am sure that didnt happen the first time I used it, I would have noticed as it steams up the entire front of the machine. I am assuming the lack of steam pressure is due to most of it going into the drip tray :-?

    (I am sure its not my technique, I know what I am doing and been making coffee for over 10 years. I bought this machine to replace a Breville venezia, which although it was a cheapie, never failed me on the milk frothing. It just gave up living last week )

    Also, I just played around with the optional advanced settings for the steam but apart from making more noise, it didnt help.

    Is there something I am missing here or have I got a dud machine? The fact that it worked the first time is confusing me.

    Any advice most welcome- I am missing my lovely coffee!

  • #2
    Re: Milk texturing issues with the EM5900

    did you purge the steam tip soon-enough after you last used it? I have no experience with this machine, but if its steaming into the drip tray it may be blocked up? Although my Breville dumps a lot into the drip tray after steaming so it could just be a cooling flush (does the 5900 have 1 or 2 thermoblocks?)

    I dont mean to state the obvious, but its worth asking! Can you remove the tip or use a pin to see if its blocked?

    Comment


    • #3
      Re: Milk texturing issues with the EM5900

      Hey lattechino,
      Yes the steaming is a common issue withthe 5900. I have one and will probably upgrade soon. The problem in steaming with this one is that the hole on the steam tip is too big for the steam power. If it had more power it would work but its too weak for that size hole.. Just try taking the tip off and steaming and youll see what happens when the hole is too big (on an extreme example). If all the planets align you can get it to work but its bloody hard.
      I managed to get my hands on a tip from the Breville BES820 which fits fine, and the hole is about half the size, so steaming is a million times better.
      Check this thread as its been discussed at length there:
      http://coffeesnobs.com.au/YaBB.pl?num=1305938764
      It shouldnt be dumping steam into the tray while steaming, so something is wrong there and you might be losing power. Turn up the steam temp and wetness to max and see if that helps. if it keeps dumping steam into the tray, call customer service.
      Good luck!

      Comment


      • #4
        Re: Milk texturing issues with the EM5900

        Thanks for the replies - iaindb- its definitely not blocked, on a brand new machine after one use it shouldnt be! But yes, I flushed the steam wand before and after and also taken off the tip and did the pin clean (I was so desperate to try everything) Its only a single thermoblock but Im not trying to do the coffee at the same time, so it should cope

        Hey jb- what a pain if the hole is too big! Wouldnt you think Sunbeam would know what they are doing by now?? I checked my old breville and the hole is much smaller on there, unfortunately mine doesnt fit my new one (but even if it did, I would hardly be happy putting an old scratched tip onto a brand new machine just to make milk > )

        I am sure the steam discharging into the tray has something to do with it, if you agree thats not usual then hopefully Cust service can help me. Unfortunately they are closed today for public holiday

        From reading other threads it seems there are a lot of issues with this machine, but also with the others I was considering. Really I would have thought I could get a decent coffee with a $400-$500 machine. My $200 breville was better than this!

        Comment


        • #5
          Re: Milk texturing issues with the EM5900

          .....SO .... finally spoke to customer service, who agreed steam should not be discharging into the tray while Im steaming and that it sounds like a faulty machine. Directed me back to the store of purchase for a replacement.

          Personally, I am not impressed at all with this machine. Apart from the steam problem, as jb has said above there is a problem with the tip hole actually being too large, also the single basket that comes with it is ridiculously small even for me (and Im not a strong coffee drinker) so effectively useless. Luckily I have a single breville basket that fits. However I will not ever be happy with this if I cant make microfoam the way I like it!

          I would much rather my $$ back, and pick something else, or do a bit more research and pick another machine. Hubby (who cant use a machine but loves my coffees!) told me to me to buy the Breville 860, which I was practically drooling over but it was more expensive and I thought the sunbeam would be fine. WRONG!

          Off to the store to see how co-operative they will be. I know they have to replace a faulty item, but I wonder if I can exchange for something else ...... :-/

          Comment


          • #6
            Re: Milk texturing issues with the EM5900

            Yeah I reckon just get your money back and put what you have towards a better machine. Under consumer law you should be able to get a refund.
            Out of interest, what is your budget for a coffee machine? Maybe some people here can help with recommendations.
            Also, do you have a grinder? Fresh beans are the most important factor in good coffee, so if you dont have one, Id recommend spending money on a grinder first, then see what you have left over for the machine, or save up a bit longer for one.
            Whats your budget?

            Comment


            • #7
              Re: Milk texturing issues with the EM5900

              Hi jb- my budget was around the $400 mark- I got the sunbeam for $360 in a 20% off sale. I bought a cheap $50 grinder with it- which I havent used (since reading more on here thats it totally useless for expresso!) so that will be going back with it.

              The brev860 just looked and sounded great, decent reviews and has the built in grinder. I could have got it for $640 on the weekend, but now the 20% sale will have finished so I guess it will be back to $799. Technically out of our price range, but hubby wasnt bothered anyway, he told me to get it if thats what I wanted :-* I just felt it wasnt really necessary.
              The other brevilles -800 and 820 I think are not that great if I have to buy a decent grinder as well the price will be around the same as the 860??

              Thanks for your help BTW

              Comment


              • #8
                Re: Milk texturing issues with the EM5900

                Actually I can get the 860 from Big W online for $640 or so, if I can get the cash I might do that.

                Comment


                • #9
                  Re: Milk texturing issues with the EM5900

                  Originally posted by 292B312A30252D2A332D2820282D2221440 link=1317607711/7#7 date=1317686237
                  Actually I can get the 860 from Big W online for $640 or so, if I can get the cash I might do that.
                  Do yourself a favour and get the Lelit Combi instead.  Just remember to prime the boiler after every steam (run hotwater through it until an even stream of water comes out of the wand to avoid damaging the element).  Not as "flashy" as the Breville but it does its job well all the time, and the less electronics the less that can go wrong in my opinion.  The only Breville Id consider is the Double Boiler around the $1300 range...and then youll need to buy a grinder.

                  Comment


                  • #10
                    Re: Milk texturing issues with the EM5900

                    Another problem is I am limited in what I can buy- there is only 1 store around here (harvey n) so I get to choose from their range, or buy online, unless I do a trip to Sydney (over 2 hrs each way) with kids fighting in the car not my idea of fun!

                    Comment


                    • #11
                      Re: Milk texturing issues with the EM5900

                      All the site sponsors are reputable and can deliver. E-Go is also a very cheap way to courier Coffee Machines if the site sponsors do not give you a decent delivery cost. Shouldnt cost more than $20 to $40 anywhere in Oz.

                      Get the hubby to take care of the kids for a few hours

                      Comment


                      • #12
                        Re: Milk texturing issues with the EM5900

                        Originally posted by 2A3836203C590 link=1317607711/10#10 date=1317687814
                        All the site sponsors are reputable and can deliver.  E-Go is also a very cheap way to courier Coffee Machines if the site sponsors do not give you a decent delivery cost.  Shouldnt cost more than $20 to $40 anywhere in Oz.

                        Get the hubby to take care of the kids for a few hours 
                        Thanks saoye - unfortunately hubby goes out to work every day so that I can indulge in over-our-budget coffee machines !! ;D

                        Comment


                        • #13
                          Re: Milk texturing issues with the EM5900

                          I managed to pick up a used Breville 800ES on Gumtree (local online classifieds) for $100! After giving it a clean and descale, its been pretty good, still learning how to use it with various single walled baskets (always double shot). The milk texturing is quite different to my previous single boiler unit but Im getting there.

                          I have it paired with a Sunbeam EM0480 Grinder.

                          The Breville 860 appears to be quite a nice all in one machine, at least you save on bench space.  I have a friend who loves hers.  Seattle Coffee Gear have a review of the machine here; http://www.youtube.com/SeattleCoffeeGear#p/search/0/WtmLsog7S2U
                          I saw a Breville BES900 at Hardley Normal last weekend for $1499.00!

                          Comment


                          • #14
                            Re: Milk texturing issues with the EM5900

                            Originally posted by 435C5B4351340 link=1317607711/12#12 date=1317690966
                            I saw a Breville BES900 at Hardley Normal last weekend for $1499.00!
                            Cuppacoffe has them for $1300 for a limited time http://coffeesnobs.com.au/YaBB.pl?num=1203772677#8

                            too much for the OP though I think... Try and bargain a 860 down to your price range, or perhaps a Sunbeam 6910 and 0480 grinder package - it should be do-able for the local big retailer.

                            Comment


                            • #15
                              Re: Milk texturing issues with the EM5900

                              Id have to agree with Iain regarding a 6910/grinder combo.  Having used a 6910, its dead easy to use and I found it much easier to texture milk when compared to the 800ES.

                              Comment

                              Working...
                              X