I have just purchased a sunbeam espresso Vita (em6200) and am having a difficult time getting the dial on the espresso gauge into the "optimum pour" area. I am always getting a under extracted pour sometimes by a very large amount. I am using a sunbeam Grindfresh coffee grinder to grind my coffee beans, I have tried the grind settings from 4 to 25 with little or no difference, I have tried tamping down really hard, tamping down soft, I have purchased a better tamper than the plastic one that is supplied but still cannot get the needle into the optimum pour area of the gauge. I am following instructions and filling the basket to within 3mm of the lip but each time the coffee comes out very quickly and thin, not honey- like as I have seen with friends coffee machines.
I am wondering if I am still doing something wrong or if there is something faulty with the machine itself.
Any help would be appreciated.
I am wondering if I am still doing something wrong or if there is something faulty with the machine itself.
Any help would be appreciated.

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