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Commercial Machines.... Which are the best and what do you recommend?

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  • Commercial Machines.... Which are the best and what do you recommend?

    Hi,

    Its that time again. We are due for an upgrade from our coffee supplier and i am gathering some information about certain 3 group machines up to about the $8500 market.


    Currently have a Wega Atlas. It has served us well but it has not been trouble free.

    Essentially we are after something programmable, however with manual over rides. 3 Group heads. 2 steamers.

    I am looking at something like the Brasilia Opus.

    Any thoughts or suggestions would be greatly appreciated.

    Thanks in advance

  • #2
    Re: Commercial Machines.... Which are the best and what do you recommend?

    Plenty in that range but as I usually say when this is asked "What suppliers are in your area to support the machine" and work back from there. That said the expobar megacrem would fit your budget and specs.

    Sounds like your supplier will get you whatever you want? or am I reading that wrong?

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    • #3
      Re: Commercial Machines.... Which are the best and what do you recommend?

      Originally posted by 424C414E594F4E200 link=1268894802/1#1 date=1268897903
      Sounds like your supplier will get you whatever you want? or am I reading that wrong?
      Wouldnt say what i want. Up to the budget of 8500 and as long as their service guy can carrys parts to service

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      • #4
        Re: Commercial Machines.... Which are the best and what do you recommend?

        Originally posted by 4069617A7B47664B606D7B7C080 link=1268894802/2#2 date=1268948597
        Originally posted by 424C414E594F4E200 link=1268894802/1#1 date=1268897903
        Sounds like your supplier will get you whatever you want? or am I reading that wrong?
        Wouldnt say what i want. Up to the budget of 8500 and as long as their service guy can carrys parts to service
        You wouldnt be too far away from a PID Linea if everyone bends a bit? :-?

        Comment


        • #5
          Re: Commercial Machines.... Which are the best and what do you recommend?

          Welcome HOC.

          writing as a coffee roaster, equipment importer and business person of some experience. Probably not in your area (?) so information here is unbiased except in that I am a supplier while you are a client....

          Please allow your supplier to put in whatever he normally supplies - end of story.

          You are a business and your machine a work horse, & if there is enough turnover for a 3 group machine you have to expect with the turnover involved there will be occasional service "inconveniences". I can assure you they are an inconvenience to both parties (supplier and client) but you must understand the supplier usually goes with a brand of machine he has confidence in from point of view of coffee brewing performance in toto, plus his ability to service. (The wild card, is how well or badly the client treats the equipment).

          Any imposition from the sidelines is simply that, an imposition and can result in the client shooting himself in the foot when it comes to this topic.

          That said, all you need discuss with your supplier, is the number of kilos you do, VS how "heavy handed" your operators (baristas?) are with the equipment, and how well you take care of the equipment.

          EG if you do say 30 kg a week and look after the equipment as best you can, it should not be a problem for it to serve out a 2 year term depending on brand/type of machine (but no probelm with the wega), if not longer.

          If you are on say, 10 kilos a day the scenario changes in that if I was the supplier, I would change over the equiment say every 18 months.......but note, it is due to wear and tear ie use, and therefore lots of coffees made and lots of money taken!

          And then it is convenient for both parties, for the supplier to bring in a fresh machine.

          And so on.

          It is simply related to amount & type of use and wear and tear, and yes some brands fare better than pothers but I cant see anything wrong with what you ahve been using (note my unbiased opinion of anothers import here).

          Also I will say openly, I am afraid you are asking a strictly commercial question in a predominantly retail / domestic forum.

          All that said, in the end all you need do is talk to your supplier and as I have said beofre, place some trust in the supplier he is not trying to stiff anyone he is helping the client so he can help himself.,....nothing wrong with that.

          Regardz,
          Attilio
          very first CS site sponsor.

          PS We generally find that equipment failures in situations of 30 kilos a week plus, after a time, are more likely to be in the areas of electovalves shorting or failing, pressurestats failing, and steam valves getting blocked up. This is not a "brand " failure it is a component failure through wear and tear ie use.

          You will find that the same pressurestat is fitted everywhere irrespective of machine brand, and electrovales are everywhere irrespective of machine brand, and steam valves block up because they do (and sooner depending on the operator)......

          Changing from one brand machine to another will not change the type of electromechanical components used or the quality of the operators.......and therefore if this sounds like the types of breakdowns you have been suffering, the situation wont necessarily change much by going to another "brand machine", more likely if you have gone from a worn machine to a new one!

          Hope this helps.....talk to the supplier.

          Comment


          • #6
            Re: Commercial Machines.... Which are the best and what do you recommend?

            Originally posted by 734750465D6A765A53535050350 link=1268894802/4#4 date=1268949473

            PS: We generally find that equipment failures in situations of 30 kilos a week plus, after a time, are more likely to be in the areas of electovalves shorting or failing, pressurestats failing, and steam valves getting blocked up. This is not a "brand " failure it is a component failure through wear and tear ie use.

            You will find that the same pressurestat is fitted everywhere irrespective of machine brand, and electrovales are everywhere irrespective of machine brand, and steam valves block up because they do (and sooner depending on the operator)......

            Changing from one brand machine to another will not change the type of electromechanical components used or the quality of the operators.......and therefore if this sounds like the types of breakdowns you have been suffering, the situation wont necessarily change much by going to another "brand machine", more likely if you have gone from a worn machine to a new one!

            Hope this helps.....talk to the supplier.

            Very well said and is relevant to many systems in all walks of technology.


            I can only add that Quality SERVICE support; is often miss managed / understood / disregarded when looking at $$$.

            A true cost per test / shot etc. should take into consideration what is referred to as Whole of Life and that needs to factor in SERVICE costs and the all important Down Time and how that might be managed.... Many overlook this DETAIL; as it can get complicated and make assumptions and or forget just how expensive timely service support can cost.

            However; If you dont have an downtime management plan ( some say a backup - but that machine has to be included as it cost to have available or on site) and your OFF line for some time... Just stop and consider the lost takings and the perception by users of your REAL client focus..

            Your a coffee shop... I want coffee... The fact that your machine is off line (5 hrs on a bussy day) is YOUR problem.. You should NOT be making it my problem....

            Regards

            AM ( Contract Manager for critical health support systems - in another role)

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