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  • Steam but head water is not hot..

    Have steam but water out of the head is warm/hotwarm... Hope it is something simple. Total newbie at all this please bare with me..Thank you.

    Oh its a brassilia portofino..Thank you!

  • #2
    Re: Steam but head water is not hot..

    smiley did you get the service tek to come look at it?

    you need to give us more info...

    is the steam constant for say 30 seconds ? or does it die off then come back to pressure?

    is the water running at "normal" looking rates out the Ghead

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    • #3
      Re: Steam but head water is not hot..

      Thankyou for your reply.I imagine the steam is running for 30 seconds can can check that tomorrow morning. Yes water is running at normal  rates just not as hot as it should be. Techies just fixed a blockage and told me the machine was fine. It has been working really well till today..

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      • #4
        Re: Steam but head water is not hot..

        well i thought the issue might be a stuck anitvac and when you turn on the machine it heats up a bit and then when you open the steam wand it blows out a few seconds of steam and then the steam stops and the machine turns back on to keep heating up.

        its a common issue... and my 1st thought

        you could lift the lid right now and see if its stuck "up" give it a push if it falls in it was stuck. (turn off the power and unplug 1st please)

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        • #5
          Re: Steam but head water is not hot..

          Thanks for that..You are probably right..My feeling is it is something simple just a dumb user..........

          My ignorance again..BUt

          The machine is of and cold at the moment..Will that
          make a difference pushing  the antivac down..

          And please (he says turning embarrassingly  red in the face) can you tell me how i recognize the antivac.

          Thanking you

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          • #6
            Re: Steam but head water is not hot..



            no drama looks like this (or simliar) will be on top of boiler (normally) maybe on top of a joint to steam arm.

            there will also be a bigger over pressure safety valve leave that alone. they look a bit the same (sort of but not)

            you might just need to push it very lightly and it will "drop" down about 5mm (middle bit), then tomorrow when the boiler heats up and steam pushes it closed and builds pressure.
            touching it and pushing it a little bit will not cause it any drama.

            if it is the issue it may stick again tomorrow when you turn off. do some CS search on antivac its common... my sisters Faema has the issue currently

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            • #7
              Re: Steam but head water is not hot..

              Unreal !! thanks so much for that. Have located it and gave it a little wiggle. Will check it out tomorrow when I turn the machine on..

              Thanks again!

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              • #8
                Re: Steam but head water is not hot..

                if that is not the issue

                next i would be looking at what the boiler pressure gauge is saying and has it changed ? might indicate a pressure stat issue.

                or could be a new blockage but would be in the thermosyphon system maybe...

                hope it goes ok in the morning

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                • #9
                  Re: Steam but head water is not hot..

                  Will do.. Lets hope it fixes it.. did not notice any difference in the gauges will check it out tomorrow..and thanks again.

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                  • #10
                    Re: Steam but head water is not hot..

                    Blaagghh!!!!! no good!!!!!. Some other symptoms. ... Firstly it is dripping near the water level site tube... and..... it has a high pitched sound when getting water from the GH.... and...... water out of one GH is a lot hotter then the other.

                    Thank you.

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                    • #11
                      Re: Steam but head water is not hot..

                      put a cup under each group (same size cup) and run both groups a once does the slower group fill the cup a lot quicker?

                      You had a "Tech" work on it? what did they unblock? they may have removed a jet and this would give you a fast flow with lower than necessary tempereature

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                      • #12
                        Re: Steam but head water is not hot..

                        Thankyou,

                        They are both equal flow, I should have picked techies brains more i got the impression the block was near the water supply..may be of track completely.

                        Thank you.

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                        • #13
                          Re: Steam but head water is not hot..

                          I did up a Portofino this afternoon I noticed that the groups were very slow to get hot but not so the water was cold.

                          High pitched squeal indicates a restriction somewhere in the HX system

                          Its a strange one

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                          • #14
                            Re: Steam but head water is not hot..

                            Thanks for that tek.  I still have one working group so will think about it and keep this thread open and keep reading....Must be someone out there who knows.
                            Cheers.

                            OOHH The high pitched squeal went away later on in the day but the water still warm

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                            • #15
                              Re: Steam but head water is not hot..

                              Im thinking maybe the restrictors form the heat exchange pipes have been removed at some stage causing the cool water

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