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Profitec pro 700 purchase experience and first impressions

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  • JetBlack_Espresso
    replied
    Originally posted by WindAddict View Post
    Hi WiredArabica, I see by your signature that you are in Christchurch. I have recently purchased a Pro 700 from the Christchurch supplier and am less than impressed by the steaming ability. The machine has been back to the shop and they replaced the steam boiler temperature probe and the relay but it still struggles to steam 350ml of milk without dropping to about 0.6 bar pressure if I am pulling a shot at the same time. They tell me that they bench tested it beside another brand new machine and they are the same. Anyway I believe that the main issue is that the steam boiler can’t heat while the brew boiler is recovering. Did you manage to change the settings in the pid on your NZ machine to allow simultaneous heating of the steam and brew boilers ?
    and did you have a sparkle upgrade you wiring/socket or just run a standard 10a one ?
    Thanks
    Mark
    If your Pro 700 is having trouble with steam then there is something wrong with it. Even the older version which isn't available any longer in Aus used to perform well. The current version available here that runs at 2 BAR steam pressure is amazing. If you're steaming a little 350ml jug you will probably not be opening the steam tap fully open! If you do have the older version, set the PID steam temperature to 128 degrees. If you have the newer version then set it to 132.

    charlie

    Leave a comment:


  • WindAddict
    replied
    Originally posted by WiredArabica View Post
    I tried mine in the default one-boiler-at-a-time mode for a few days... That got old fast, especially trying to do a 600ml jug with 300ml of milk. Might be ok if you like doing the milk (or at least have it well underway) before brewing but in my opinion a dual-boiler when you can't run both at once is only half a machine. Since the online documentation from the manufacturer advises it's possible to run both at once via a user-accessible setting (with protection from accidental change and appropriate warnings) and yours doesn't I personally wouldn't have accepted that. Under NZ consumer laws I'd have redress - not sure what you have over there.
    Hi WiredArabica, I see by your signature that you are in Christchurch. I have recently purchased a Pro 700 from the Christchurch supplier and am less than impressed by the steaming ability. The machine has been back to the shop and they replaced the steam boiler temperature probe and the relay but it still struggles to steam 350ml of milk without dropping to about 0.6 bar pressure if I am pulling a shot at the same time. They tell me that they bench tested it beside another brand new machine and they are the same. Anyway I believe that the main issue is that the steam boiler can’t heat while the brew boiler is recovering. Did you manage to change the settings in the pid on your NZ machine to allow simultaneous heating of the steam and brew boilers ?
    and did you have a sparkle upgrade you wiring/socket or just run a standard 10a one ?
    Thanks
    Mark

    Leave a comment:


  • AlMac
    replied
    Originally posted by Talk_Coffee View Post
    My advice to others? Be careful when you look at international (especially US) websites which refer to 15A gear. We live in Australia and purchase Australian specification equipment.
    This is advice to live by when buying anything powered (electrical, gas, fuel) or which has an Australian Standard.

    Leave a comment:


  • Dimal
    replied
    Originally posted by Talk_Coffee View Post
    Enrico. If elements are fitted to the machine and available PID options make it capable of drawing more than 10A, the machine MUST be sold in Australia as a 15A machine, regardless of how it's configured in the box you purchase. It's plain and simple and frankly not worth arguing about. It's the law. Period.
    Absolutely...

    Welcome back mate...

    Mal.

    Leave a comment:


  • herzog
    replied
    Originally posted by keele View Post
    15amp socket aready you would be up for the costs of getting in a sparky.

    All in all the Profitec Pro 700 is a great machine. Enjoy it
    He says he has done exactly that - got a 15 amp point installed.

    Agreed the Pro700 is a great machine in any case.

    Leave a comment:


  • LFM60
    replied
    Originally posted by keele View Post
    IIRC the 15 amp plugs have a larger earth pin than the standard 10 amp plug. This stops people accidentally plugging 15amp appliances into a 10amp rated plug.
    So unless you had a free 15amp socket aready you would be up for the costs of getting in a sparky.

    All in all the Profitec Pro 700 is a great machine. Enjoy it
    Have never done it myself but have seen a few people filing down 15A earth plugs to fit into 10A sockets. Not recommended!!!

    (in the construction industry)

    Leave a comment:


  • keele
    replied
    IIRC the 15 amp plugs have a larger earth pin than the standard 10 amp plug. This stops people accidentally plugging 15amp appliances into a 10amp rated plug.
    So unless you had a free 15amp socket aready you would be up for the costs of getting in a sparky.

    All in all the Profitec Pro 700 is a great machine. Enjoy it

    Leave a comment:


  • trentski
    replied
    Originally posted by herzog View Post
    Kitchen appliances being the exception. Many cooktops and ovens need > 10a outlets.
    And they have a dedicated circuit installed when the house is built usually. Everything else plugged in like fridge, washing machine, dishwasher, toaster comes as 10amp

    Leave a comment:


  • trentski
    replied
    Originally posted by readeral View Post
    Just like Trentski I’d assume every appliance I buy in Aus is 10A. Just like I assume every appliance is 240v…
    This is why. I wouldn't be happy purchasing any kitchen appliance and having to get a 15 amp circuit installed to run it.

    Leave a comment:


  • herzog
    replied
    Originally posted by readeral View Post
    Just like Trentski I’d assume every appliance I buy in Aus is 10A. Just like I assume every appliance is 240v…
    Kitchen appliances being the exception. Many cooktops and ovens need > 10a outlets.

    Leave a comment:


  • Scofferati
    replied
    Cautionary tale.

    Leave a comment:


  • readeral
    replied
    Originally posted by enricomanchez View Post
    Hi trentski, why would you assume it was max 10A?
    Just like Trentski I’d assume every appliance I buy in Aus is 10A. Just like I assume every appliance is 240v…

    Leave a comment:


  • TC
    replied
    Enrico. If elements are fitted to the machine and available PID options make it capable of drawing more than 10A, the machine MUST be sold in Australia as a 15A machine, regardless of how it's configured in the box you purchase. It's plain and simple and frankly not worth arguing about. It's the law. Period.

    If you want a 15A machine and Jetblack have an open rather than locked down PID, they may choose to offer it as an extra cost option with the appropriate modifications to make it kosher. This takes time and costs. Jetblack are doing the right and correct thing.

    My advice? Move on and enjoy your machine. Next time, ask.

    My advice to others? Be careful when you look at international (especially US) websites which refer to 15A gear. We live in Australia and purchase Australian specification equipment.

    Leave a comment:


  • enricomanchez
    replied
    Originally posted by samuellaw178
    No comment on the situation or who's right or wrong...but 15 amp would also potentially mean less resale value - you can't simply just plug and go on any domestic switch (mostly 10A) and this limits the market only to those who can have a dedicated wiring. Worst case, fire could happen if it's overtaxing the outlet (or trips the circuit breaker) and insurance might not be so happy about that....
    Hi samuellaw178, the imported Profitec 700 (as it leaves the factory in Italy) is equipped with a PID controller capable of 15A. The default setting is to draw 10A, powering only one boiler at a time. The settings can be changed using the PID control to enable the dual boiler mode which draws 15A, see the online manual here: http://​http://www.profitec-espresso...0_englisch.pdf . So the model produced by Profitec is capable of drawing 10A or 15A depending on your preference, I would argue this increases the value.

    Originally posted by trentski View Post
    If I had of purchased one I would have assumed it was 10 amp.
    Hi trentski, why would you assume it was max 10A?

    Leave a comment:


  • trentski
    replied
    Originally posted by enricomanchez View Post
    Hi Brewster, Jetblack Espresso added this information immediately after refusing my request for a changeover in May 2016.

    Here's a link to JBE's Profitec 700 page a few days prior to my phone call (dated April 20th 2016).
    https://web.archive.org/web/20160420...ofitec-pro-700
    Looks to me like you made an assumption and were wrong unfortunately. Jetblack took your feedback and updated their website to help avoid anyone else making the same mistake.

    If I had of purchased one I would have assumed it was 10 amp.

    Leave a comment:

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