Decent Espresso Machines (DE1) - Any thoughts?

[Vittorio]

I would love to test a Decent espresso, never had the chance to play with one. Is there anyone in Melbourne who has it? I can bring some a few kilos of beans as a present

[>decentespresso]

I would love to test a Decent espresso, never had the chance to play with one. Is there anyone in Melbourne who has it? I can bring some a few kilos of beans as a present

There are quite a few Decents in Melbourne. Can I suggest you DM @luca here on Coffee Snobs, maybe he'll be up for it.

-john

[>decentespresso]

Professor Shin's extensive intro to Decent Espresso

Professor Shin's extensive intro to Decent Espresso

Shin, who runs Decent Espresso Korean, put this video together, showing how he explains what we do, to someone who knows nothing about us.

This video is quite long, as it starts with "I assume you know nothing about us" to "you now know all the important stuff"

His presentation style is very much geared to an Asian audience, who are used to being good students and not interrupting to ask questions. But glammed up with wizbang animations.

Shin's style is more "wacky professor" than the Western "edutainment" style. Both styles try to educate, but Shin's style is more information dense, yet still zany. Uniquely Asian, and refreshing for it.

I found the video really interesting, as I struggle as well to explain what we do, to someone completely new to Decent Espresso.

-john

[Vittorio]

Thanks John.
when can we order the new version 1.3 Pro?

[ashlynnbles]

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When I start to take orders for v1.3 machines, we will offer a USD$1000 "buy back" credit to existing owners.

• What this means is: v1.0/v1.1 customers can sell us their older DE1 for $1000 discount toward a new v1.3 purchase.
• It does not matter v1.0 or v1.1, or DE1+ DE1PRO, all are $1000 discount.
• For other currencies, please use http://xe.com to convert USD$1000 to their currency.
• We will pay to ship the machine back to HK
• Parry will check the machine is ok and then tell Mirjam that it is available for sale.
• Each "buy back" machine should be processed exactly like a "repair" To-dos - Q&A (customer questions)

-john

Any chance that Basecamp link can be made into a public PDF so we can see what is involved in a repair process?

[>decentespresso]

Thanks John.
when can we order the new version 1.3 Pro?

Hopefully in the next 24h. Finalizing the "choose a model" javascript app and new graphics currently.

I'll announce it here as soon as ordering is up.

-j

[day]

Hopefully in the next 24h. Finalizing the "choose a model" javascript app and new graphics currently.

I'll announce it here as soon as ordering is up.

-j
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judt happened to see it up and ready to check out on the website. Happy shopping everyone.

[Vittorio]

You just made my day

[day]

You just made my day

Excellent, I was apparently able to get into the first round, already got tracking info (though its just in the preshipment phase.)

[SeanSheep]

Does anybody have experience or opinions on the different shipping carriers available? I think it's DPEX vs UPS.

[luca]

Does anybody have experience or opinions on the different shipping carriers available? I think it's DPEX vs UPS.

I had UPS courier a grinder to me last year. They were fantastic; very smooth handling of all the import paperwork and stuff. If it’s not much price difference, I’d be inclined to go with ups.

[luca]

There are quite a few Decents in Melbourne. Can I suggest you DM @luca here on Coffee Snobs, maybe he'll be up for it.

-john

Sorry, I missed this. Yeah, in principle happy to show people the machine. Last demo I did for someone I just pulled like 5 different shots in a row with the same coffee at the same grind setting to give a good idea of what all of the different settings do, which I think is by far the best way to check it out. Is there anyone in Melbourne other than Vittorio who wants to check it out? It’s the sort of thing where it’s probably fairly efficient to show a few people at once.

[Dalecooper]

John - your PM's are full. Looking for help with my 1.1 order from Jan 30. Unfortunately I think I may have gotten pushed further out with the release of 1.3 (even though I requested the change on Friday of last week).

[>decentespresso]

John - your PM's are full. Looking for help with my 1.1 order from Jan 30. Unfortunately I think I may have gotten pushed further out with the release of 1.3 (even though I requested the change on Friday of last week).

Yeah, sorry about that! A bit of DM flurry last night coinciding with v1.3 machines being buyable.

But if you're a customer, can you contact me with our tech support system Please log in: what is your email address? so that your queries are automatically organized with your account? And also then one of my employees can assist.

-j

[>decentespresso]

Any chance that Basecamp link can be made into a public PDF so we can see what is involved in a repair process?

I assume you mean "repair process on the machine I'm buying" not "in general, please show all machines you are repairing".

And if so, yes. For each machine we refurb we keep an extensive photo and text log, and we share that with you before you commit to getting that machine.

But note that the demand for refurbished machines is so great now, that you should expect to wait 6 to 12 months if you want one.

-j