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R58 brew lever slips to half way.

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  • R58 brew lever slips to half way.

    My R58 has developed a problem. It works well but when the brew lever is put from on position to the off position it slips up to the half way position with the pump OFF.. so it works okay. If there is some advice that would be good.

  • #2
    Hi dumiya,

    Apologies for the slow reply! And I am sorry to hear you are having a problem with your R58!

    I will PM you a number to call to chat to our techs so hopefully we can get you fixed ASAP. In the meantime, any chance you could shoot a video of the problem so our techs can see it?

    Thanks for supporting Rocket!

    Warm regards,

    ECA support

    Comment


    • #3
      Problem solved.
      Descale. i did a descale today put 3 liters of cafetto descale through the machine as instructed. I put it through the brew tank and group and through the boiler.
      the result - all back to normal.
      at least for the time being.
      d

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      • #4
        Thank you ECM Support.
        i love Rockets. We run three of them. All going well now.

        Comment


        • ECA
          >ECA commented
          Editing a comment
          Glad to hear you are back up and running Dumiya!

          btw it is ECA support! (Although if you called ECM support and they helped you out I will happily take credit ??)
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