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Decent Espresso Ripping Off Australian Customers

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  • #16
    Definitely advised to avoid politics living in HK! The A in SAR is silent. Apologies for drawing you closer to that conversation.

    Just wanted to point out more than one way to rate a Customs organisation. While suiting some organisations needs is good, an organisation which is used on a whim as a tool to punish a country is bad

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    • #17
      Its a disgrace, Australians should pay the HKD price since the product is manufactured and shipped from HK. Obviously the shipping and tax (GST) will vary from country to country.

      When you dont do the right thing, karma is a bitch.

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      • 338
        338 commented
        Editing a comment
        Not being smart, but which of John's reasons in particular did you not find valid? Local support person, issues with re-exporting a faulty machine, all seemed valid to me

    • #18
      Oh boy........ the ignorant can be helped, but the close-minded, not so much.

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      • #19
        not sure if this guy is trolling? Or has literally never purchase anything online from an international seller?

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        • Barry O'Speedwagon
          Barry O'Speedwagon commented
          Editing a comment
          I suspect that somebody else is currently using the family brain cell.

      • #20
        Originally posted by xioxxio View Post
        Its a disgrace, Australians should pay the HKD price since the product is manufactured and shipped from HK. Obviously the shipping and tax (GST) will vary from country to country.

        When you dont do the right thing, karma is a bitch.
        If you are unhappy with the Australian CIF price and the option of local repairs then ask for a FOB option. Of course, in the case of warranty, it would be return to base, at your cost.
        If the machine would need warranty work and you don't want to pay for freight to HK, then you can engage the services of the approved agent in Australia, at your cost. If you live local to them, it would be a win-win situation, if you reside anywhere but Brisbane, then not so much.

        Simply the cost of doing business in Australia. Not everyone seems to understand this. Fluctuations in currency, metals and shipping are impossible to forecast. One can lock in a fixed price for a fixed term, but that comes at a cost and all boils down to how much risk you are willing to wear. Not always favourable.

        Let us not forget the lovely customs fees and associated handling costs with LCL freight - impossible to predict.

        As to the right thing, who decides what is right? Politicians? Activists? Jet setting billionaires? Actors? Influencers? Or consumers with their wallets?

        Paying a premium for a service is to be expected, wanting something for nothing is very un Australian.

        Karma is busy attending to more important issues....

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        • #21
          Originally posted by xioxxio View Post
          Its a disgrace, Australians should pay the HKD price since the product is manufactured and shipped from HK. Obviously the shipping and tax (GST) will vary from country to country.

          When you dont do the right thing, karma is a bitch.
          What a weird hill to die on.

          Since you refuse to accept the cogent explanations provided to you, then I guess your options are either move to HK and pay the HK price or cry harder.

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          • #22
            $50 on cry harder.....

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            • #23
              Tell me you're a tight A$$ without saying you're a tight A$$...

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