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Moccamaster Technivorm retains water

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  • Moccamaster Technivorm retains water

    Hi there,
    I bought a Moccamaster Technivorm for my sister about 6 years ago.
    It developed a problem 2 years ago and was put on a shelf and has not been used since then.

    The problem is that it keeps some of the water inside the machine…if you put 2 cups of water in the top water reservoir and turn the machine on, all of the water leaves the top reservoir but only a cup of water or so actually reaches the heated carafe…the rest remains inside the machine.

    My sister is ready to throw it out but I feel that it can be fixed.

    Does anyone know if this is a problem that can be rectified and if do I go about it?