Hi Kevin, if you are using the Silvia single basket, hide it somewhere and forget about it, it doesnt work!!
Dial your grind down so that it almost clogs Silvia and then nudge it up a fraction and your shots should improve.
If you only want a single shot still use the Synesso basket but tamp a little harder and try for a ristretto (restricted) shot, once you master them you will love them.
Dont take any notice of Rockys numbers, go on the grind, every bean needs a different grind level, you will soon get accustomed to dialing in a new roast. My Rockys espresso setting is around 2-3, every machine is different.
Enjoy Rocky and Silvia, Im sure you will have a rewarding relationship!!

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