Last week I received a replacement 6910 because the service agent could not remove the collar to replace it,
I was excited, got it out of the box and when I set it up on the bench I was a little disappointed with the finish of the top of the machine.
Basically there is a faint mark on the face of the machine, just below the program button and tiny bubbles in the coating around the right of the program button.
Then on the top of the machine there are small lumps in the coating on the top right hand side.
I called Sunbeam and they asked me to email photos to them, which I did . Theyve now said that the photos dont show in detail what Ive described and I should take it to the Service Agent for assessment.
I dont remember my previous machine having these things wrong with it, but am I being too picky? Should I just live with it as? Anyone else having these marks on their machine?
I was excited, got it out of the box and when I set it up on the bench I was a little disappointed with the finish of the top of the machine.
Basically there is a faint mark on the face of the machine, just below the program button and tiny bubbles in the coating around the right of the program button.
Then on the top of the machine there are small lumps in the coating on the top right hand side.
I called Sunbeam and they asked me to email photos to them, which I did . Theyve now said that the photos dont show in detail what Ive described and I should take it to the Service Agent for assessment.
I dont remember my previous machine having these things wrong with it, but am I being too picky? Should I just live with it as? Anyone else having these marks on their machine?

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