Announcement

Collapse
No announcement yet.

brand new em6910 leaking all over the bench

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • #16
    Re: brand new em6910 leaking all over the bench

    I agree, just take it back and exchange it. Here is my thread anyway. http://coffeesnobs.com.au/YaBB.pl?num=1249003655

    Comment


    • #17
      Re: brand new em6910 leaking all over the bench

      Looks like my 6910 has developed a similar leak at the back (side opposite to the water reservoir) - also noticed that the machine has become quite a bit noisier

      looks like a call to sunbeam on Monday - not all that impressed as Im still on my first kg of beans.

      What sort of experiences have people had with SB?

      Fingers crossed all goes well

      Comment


      • #18
        Re: brand new em6910 leaking all over the bench

        Originally posted by 76717F7F7069716C747D1C0 link=1256383311/16#16 date=1258801184
        Looks like my 6910 has developed a similar leak at the back (side opposite to the water reservoir) - also noticed that the machine has become quite a bit noisier

        looks like a call to sunbeam on Monday - not all that impressed as Im still on my first kg of beans.

        What sort of experiences have people had with SB?

        Fingers crossed all goes well
        Do not use it... Call and log the problem ASAP.

        Please update ya profile with ya location.... Some states have better service agents than others..

        Comment


        • #19
          Re: brand new em6910 leaking all over the bench

          Hmmm struggling to see where to put my location (although Im browsing on my phone at the moment so will look again later on pc) - Im in Victoria (live in Narre Warren work in Richmond)

          now to find somewhere to get my mornng fix...

          Comment


          • #20
            Re: brand new em6910 leaking all over the bench

            Sunbeam walked me through some instructions about pushing the water tank in harder (I assume to reseat it) - strangely enough Id already tried this (and anything else accessible without the use of tools), but thought Id give it a try just in case.

            No joy

            Back on the phone to them tomorrow to see what the next step(s) is I guess...

            Comment


            • #21
              Re: brand new em6910 leaking all over the bench

              ok.... turns out that its only leaking when Im using steam - Sunbeam have authorised a replacement machine (albeit warranty covers repair - machine isnt even 1 month old yet)

              So just waiting for the local Retravision to receive the authorisation fax and Ill head on up to swap it over

              Comment


              • #22
                Re: brand new em6910 leaking all over the bench

                Originally posted by 494E40404F564E534B42230 link=1256383311/20#20 date=1259126591
                ok.... turns out that its only leaking when Im using steam - Sunbeam have authorised a replacement machine (albeit warranty covers repair - machine isnt even 1 month old yet)

                So just waiting for the local Retravision to receive the authorisation fax and Ill head on up to swap it over Smiley
                probably find one of the water supply tubes going to the steam thermo is simply not fitted correctly. Either way swap it and let them deal with it.
                As you can see, you definitely dont want even a drop of water anywhere in there! :-/


                Comment


                • #23
                  Re: brand new em6910 leaking all over the bench

                  Yeah I figured it was probably nothing major - but being so new I thought it worth letting them deal with it rather than opening and potentially voiding warrantly... looking at that pic I see what you mean though!

                  Comment


                  • #24
                    Re: brand new em6910 leaking all over the bench

                    Picked up the replacement unit this evening...

                    After a thorough flush through - first coffee out (after confirming the SS of course ) and its a ripper!

                    Using the steam wand on this unit reveals that there was almost certainly a loose hose/connection on the faulty unit as the steam pressure is greatly improved - and a bit quieter too.

                    Top marks to SB for offering me the replacement unit when the warranty only covers repairs.

                    Comment


                    • #25
                      Re: brand new em6910 leaking all over the bench

                      Originally posted by 42454B4B445D45584049280 link=1256383311/23#23 date=1259324887
                      Top marks to SB for offering me the replacement unit when the warranty only covers repairs.
                      They have to pay the repairer.
                      Your new unit came out of stock and may have cost them less.
                      Even if it didnt, it was already paid for whereas someone would have to stump up more cash for a repair.

                      Comment


                      • #26
                        D. in the picture is the Steam Pump. Water comes in via the plastic hose at the bottom and out into the Boiler via the copper piping at the top of it.

                        Comment


                        • #27
                          Hey all, first post :-)

                          I'm having a similar leak with a used machine I picked up yesterday. Had to spend 10 mins or so trying to get any water or steam coming through (hadn't been used in over a year) but with a vinegar solution things started working. Group head and hot water all work fine, but when I use the steamer, I get the leak coming from the back left side of the machine. It's a pretty bad leak as well, but it stops immediately I switch off the steamer.

                          In the picture in this post http://coffeesnobs.com.au/brewing-eq...tml#post193909; is it safe enough to open the machine up like this and then plug it in for testing - keeping hands and screwdrivers well away? I was planning to let it heat up and then start the steam wand, hopefully seeing where the leak originates and assess if it's repairable. I got the machine and grinder both for $100 so I hope I can fix it.

                          Comment


                          • #28
                            is it safe enough to open the machine up like this and then plug it in for testing - keeping hands and screwdrivers well away? I was planning to let it heat up and then start the steam wand, hopefully seeing where the leak originates and assess if it's repairable
                            If the machine has just been operating you should be able to see where the water is without applying power.

                            Just look around the steam pump and check the plastic pressure relief bypass hose coming out horizontally on top of it (most likely split) and the copper lines which come out the top and into the thermoblock directly above (leaking connections or split tubing). Take care as the thermoblock gets very hot.

                            Be aware that when the machine is plugged in to the power there are many exposed live points especially including the tracks all over the circuit board on the left of the photo above - I would not recommend it.

                            Trev

                            Comment


                            • #29
                              Thanks Trev, but I couldn't help myself open it up and have a good look. I'm still alive. I switched it on and let it heat up, and within about 10 seconds there was water visible at the point shown in the arrow. I didn't hang around and switched off pretty quick. All the hose connections look fine, but I can come back to them later if I need to. I'm keen to find out what can be done based on what I've found out so far. Is that copper unit replaceable? Has anyone carried out this repair before, and where can I start looking for parts? I'm in Melbourne BTW.

                              https://goo.gl/photos/sk9pRkh6eHPEiGoe7

                              I'm not sure if the link to the photo will work (google photos) - I may be back to edit...
                              Appreciate any advice on this possible fix.

                              Regards
                              FrankyG

                              Comment


                              • #30
                                I'm not sure if the link to the photo will work (google photos) - I may be back to edit...
                                I was able to view the photo OK.

                                That leak sure looks dodgy especially the way the water has run down over the pump - definitely not safe.

                                It may be that the pipe connector is just loose but as I haven't had much experience with the plumbing side of these machines, hopefully someone else on the forum can recommend the best way to seal it.

                                Glad you have managed to locate the problem anyway.

                                Trev

                                Comment

                                Working...
                                X