Re: Warranty on em6910?
To me its kinda like getting poll position at Bathurst and being extremely proud of that even though you know you will break down half way through the race and not finish.
Do yourself a favor and look at something italian like this and a suitable grinder.
http://coffeemachine.com.au/nemox-fe...45ea331841094f
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Re: Warranty on em6910?
Hi,
Ive had an em6910 for just over 3 years now.
Makes a great coffee - while its working.
Unfortunatlely it appears that I purchased one of the dodgy machines and I have clocked up 4 repairs to date.
I did manage to have the first repair within the 12 month warranty period.
The real issue is finding a decent repairer.
My first 2(aka 3) repairs were done by the same repair agent.
I had the machine home for 30 minutes after the 2nd repair before I had to take it straight back to them to actually do the job.
So then 110 days later when it again failed I took it to another authorised agent.
When I called 3 weeks after dropping it off, I was told "Please dont call us, well call you when its finished".
2 Months later (yes- 2 MONTHS) I still hadnt heard anything, so I wrote a letter explaining my machines history and my inability to find an "authorised repair agent" who could actually do the job.
Sunbeam called and informed me that a) the agent was no longer recommended by Sunbeam and b) theyd be getting the machine sent directly to them and c) theyd be sending me a brand new 6910.
Would I buy another/recommend a 6910?
... yes,..
BUT - back on topic - Id make sure I got the extended warranty.
It appears to me that warrantys are the repairers priority.
AND Id do research on locating a decent repairer, if it becomes necessary.
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Re: Warranty on em6910?
Just like to share how good the SB is at making great coffee. It wont last as long as Silvia, but I dont judge my coffee by how long the equipment lasts but by whats in the cup as AM so often reminds usOriginally posted by 5753756C6C6976616E000 link=1270811603/15#15 date=1270960364lol ya chuck that in when ever you can dont ya Rusty
BTW its getting even better since I took delivery of my Dema.RAL :
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Re: Warranty on em6910?
lol ya chuck that in when ever you can dont ya Rusty ;DOriginally posted by 0225232429500 link=1270811603/13#13 date=1270958078I UPGRADED to the Sunbeam EM6910 and have never regretted it
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Re: Warranty on em6910?
Alternately, 4 steps:
- Switch on
- Wait 30 min
- Make coffee
- Drink
No need to make a complex operation out of a simple one I reckon :
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Re: Warranty on em6910?
Yes it worked but not as hard as I had to :-[Originally posted by 6E636A667C676E0F0 link=1270811603/11#11 date=1270956834Cheating silvia
http://www.coffeekid.com/archived/rancilio/cheatsilvia
Has anyone tried this?How well does it really work?
In eight minutes you need to cover 27 steps from switch on to clean up - that wasnt my idea of enjoying coffee.
I gave up and installed a PID. When the PID eventually gave up I UPGRADED to the Sunbeam EM6910 and have never regretted it
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Re: Warranty on em6910?
Yeah it works AA, to a certain extent, it wont get the whole system hot, but it will get warmish.....but IMO turning on miss silvia 25 mins earlier is better than spending time trying to cheat it, personallyOriginally posted by 2528212D372C25440 link=1270811603/11#11 date=1270956834Cheating silvia
http://www.coffeekid.com/archived/rancilio/cheatsilvia
Has anyone tried this? How well does it really work?
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Re: Warranty on em6910?
Cheating silvia
http://www.coffeekid.com/archived/rancilio/cheatsilvia
Has anyone tried this? How well does it really work?
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Re: Warranty on em6910?
If you do decide to go for the sunbeam em6910/0480 you might want to get the extended 5 year warranty. This is different from the 5 year pump warranty that sunbeam offer. Its usually offered by some other company not sunbeam. Its a worthwhile investment i reckon and also transferable.Originally posted by 000D0408120900610 link=1270811603/0#0 date=1270811603Im leaning towards buying an em6910/em0480 combo as my entry machine and grinder.I know opinions are divided on this machine due to its numerous breakdowns.
Ive noticed that there is a 5 year warranty offered by Sunbeam.Is this a new thing or does the warranty just not cover the problems that usually occur?
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Re: Warranty on em6910?
I personally think the best option is either a 6910/0480 or second hand silvia/rocky, second option will last longer by a long shot, but will have difficulties with multiple milk drinks.......
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Re: Warranty on em6910?
Budget is up to $1000 for machine and grinder
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Re: Warranty on em6910?
Your requirements would seem to leave you with two obvious choices--a cheaper thermoblock machine, or a more expensive HX machine on a timer.
In the lower price range the Sunbeam is a contender. There are Breville machines in the same area but they havent, as far as I know, been on the market long enough to generate much experience in longevity, coffee quality, etc.
Greg
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Re: Warranty on em6910?
Check out my FS.. Does all 3 and then some plus MORE.. Her looks even entertainOriginally posted by 2528212D372C25440 link=1270811603/5#5 date=1270860296I have three basic requirements from my machine
1. Good coffee(of course!)
2 Quick start (must have caffeine hit before work)
3. Mutiple cups in reasonable time for entertaining
After much trawling of this site and others it seems that the em6910 ticks all boxes. The silvia sounds great and definitely ticks number one, but lets me down on 2 and 3.
Are there any other machines that can do this for me? I also drink milky coffees which I know makes a difference.
You implied as $$$ range but did not quantify... Thus many machines can meet / exceed you needs.
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Re: Warranty on em6910?
I have three basic requirements from my machine
1. Good coffee(of course!)
2 Quick start (must have caffeine hit before work)
3. Mutiple cups in reasonable time for entertaining
After much trawling of this site and others it seems that the em6910 ticks all boxes. The silvia sounds great and definitely ticks number one, but lets me down on 2 and 3.
Are there any other machines that can do this for me? I also drink milky coffees which I know makes a difference.
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Re: Warranty on em6910?
Ive had 18 months of almost troublefree use of the em6910/em0480 using a lot of care (and maybe a bit of luck). I know its not the best you can buy (Im thinking of upgrading now) but you can make excellent coffee with it using fresh beans and some practice.
From all reports, its not a long term proposition but it certainly got me started on the road to coffee nirvana.
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