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  • A_M
    replied
    Re: EM6910 Worn Collar Pics

    Originally posted by 5C53423A0 link=1275897911/23#23 date=1276405099
    reputable Sunbeam repair centre

    Is this an oxymoron?

    no there is a few of us, but we are the ones with 4-5 weeks turnaround

    graham  
    Ye in Qld it has blown out from 10 days to 15 day (working). Not due to Sunbeam alone... But the good service places get lumbered with more work because they are good....

    But most want it yesterday and thus blame teh service person or teh product.

    Hang in he FIX... Stay true to teh cause.

    Leave a comment:


  • foul-up
    replied
    Re: EM6910 Worn Collar Pics

    reputable Sunbeam repair centre

    Is this an oxymoron?

    no there is a few of us, but we are the ones with 4-5 weeks turnaround

    graham

    Leave a comment:


  • Thundergod
    replied
    Re: EM6910 Worn Collar Pics

    Originally posted by 46696062754A66696660626A626973070 link=1275897911/20#20 date=1276143316
    I later found out that a hard NON food product and a blender; did not have good results.  
    Wrong blender. Need this one.
    http://www.youtube.com/watch?v=qg1ckCkm8YI

    Leave a comment:


  • Yelta
    replied
    Re: EM6910 Worn Collar Pics

    Originally posted by 5F70797B6C537F707F797B737B706A1E0 link=1275897911/20#20 date=1276143316
    a hard NON food product and a blender
    Remands me of a project I embarked on over 30 years ago, needed a small quantity of soy bean meal, could not buy it but whole dry soy beans were available, bought some and decided the small electric coffee grinder we had would be up to the task, in go the beans, on with the lid, hit the switch------- whirr, bang, rattle, clatter----- lifted the lid, soy beans intact and the rotating blade whirligig was lying in a two piece mangled mess in the bottom of the grinder, geez those beans are hard.
    Guess I should have claimed on warranty.

    Leave a comment:


  • A_M
    replied
    Re: EM6910 Worn Collar Pics

    [QUOTE=282D22252920613F2D224C0 link=1275897911/19#19 date=1276141320]
    Originally posted by 71746A7F2624100 link=1275897911/17#17 date=1276081805
    are you serious you changed it yourself?did anyone help you?

    how hard was it to remove the tiny little screws that hold the steam and hot water controls in place. i bet they gave you hell, especially if you didnt have the right screwdriver??

    good job daniel-san! you should go into a service and repairs business from home!

    It is all a simple 5 min job to pull down... Swapping teh collar can take a few more..... Depending on if locking compound used..


    THanks ADZO64. I did have some help from a fellow CSer who shall remain nameless. They did a great job stripping the heads off those screws with the wrong screwdriver - which was pretty annoying as he has a bunnings practically right next door to his house.
    Stripped what Threads ?? Never done before.. Dont let them use a Sunbeam... Sounds like you would end up with a stuffed collar very shortly after..

    Did any one; follow any of teh guides ?

    Originally posted by 152920382D4C0 link=1275897911/18#18 date=1276135412
    Originally posted by 44582F0 link=1275897911/13#13 date=1275966846
    reputable Sunbeam repair centre
    Is this an oxymoron?  ;D
    No... It should be called "User re Edumaction Centre" ;D

    The Local one is great and well worth while..

    Was in to get a group seal and ths one customer was off their rocker.. Did not like being told the problem would not be covered under warranty.. I later found out that a hard NON food product and a blender; did not have good results.

    Apparently Sunbeam has alot to answer for ;D (yes - It went so far as staff being frightened and police called..)

    Leave a comment:


  • daniel-san
    replied
    Re: EM6910 Worn Collar Pics

    Originally posted by 71746A7F2624100 link=1275897911/17#17 date=1276081805
    are you serious you changed it yourself?did anyone help you?

    how hard was it to remove the tiny little screws that hold the steam and hot water controls in place. i bet they gave you hell, especially if you didnt have the right screwdriver??

    good job daniel-san! you should go into a service and repairs business from home!
    THanks ADZO64. I did have some help from a fellow CSer who shall remain nameless. They did a great job stripping the heads off those screws with the wrong screwdriver - which was pretty annoying as he has a bunnings practically right next door to his house.

    Leave a comment:


  • Yelta
    replied
    Re: EM6910 Worn Collar Pics

    Originally posted by 44582F0 link=1275897911/13#13 date=1275966846
    reputable Sunbeam repair centre
    Is this an oxymoron? ;D

    Leave a comment:


  • adzo64
    replied
    Re: EM6910 Worn Collar Pics

    are you serious you changed it yourself?did anyone help you?

    how hard was it to remove the tiny little screws that hold the steam and hot water controls in place. i bet they gave you hell, especially if you didnt have the right screwdriver??

    good job daniel-san! you should go into a service and repairs business from home!

    Leave a comment:


  • A_M
    replied
    Re: EM6910 Worn Collar Pics

    Originally posted by 514D3A0 link=1275897911/15#15 date=1275968191
    Thank you AngerManagement! That was quick...

    I will follow up with Sunbeam - it amazes me how they would sell spacers and not get the bloody design and material right for the collar.................
    All suppliers have spacers... All groups suffer from use and abuse... Some are an absolute scream when ya see them.. ( One the other day ( large commercial machine: had an 8.5mm group seal with 3 lots of spacers.. Other group only had an 8.1mm group seal)

    A few of us long timers have often stated... The lugs and the group material...

    To me; the Lugs are the biggest issue; next to strong arm users  

    Leave a comment:


  • kw
    replied
    Re: EM6910 Worn Collar Pics

    Thank you AngerManagement! That was quick...

    I will follow up with Sunbeam - it amazes me how they would sell spacers and not get the bloody design and material right for the collar.................

    Leave a comment:


  • A_M
    replied
    Re: EM6910 Worn Collar Pics

    Originally posted by 7864130 link=1275897911/13#13 date=1275966846
    Hi fellow snobs.

    I found this topic interesting... I am about to start looking for a reputable Sunbeam repair centre for my 6910. Note I have had theis machine for 2.5 years and not a single glitch til llast month...

    Similar to the discussion here, i have come to the conclusion that my 6910 needs a new collar - having replaced a seal, it is still leaking from where the basket meets the collar. So my questions to any of you who have gone through this are:
    1. Where do I buy a new collar from?
    2. Are there any instructions/assembly diagrams available to follow? An initial attempt to disassemble the 6910 failed...
    3. Any of you here ahd a good experience with a (passionate) repair centre in Melbourne (if all else fails...)

    Your help would be greatly appreciated!

    K. Williams
    Would love to help you... But have had no first hand experience with others out side of QLD.

    1: Get a spacer from sunbeam or make one

    2: Mod ya group lugs and you will be ok for about another 12 months at least.

    Repair..

    1: Aprox $65 for teh collar

    2: Labour and other costs... Highly variable..

    Leave a comment:


  • kw
    replied
    Re: EM6910 Worn Collar Pics

    Hi fellow snobs.

    I found this topic interesting... I am about to start looking for a reputable Sunbeam repair centre for my 6910. Note I have had theis machine for 2.5 years and not a single glitch til llast month...

    Similar to the discussion here, i have come to the conclusion that my 6910 needs a new collar - having replaced a seal, it is still leaking from where the basket meets the collar. So my questions to any of you who have gone through this are:
    1. Where do I buy a new collar from?
    2. Are there any instructions/assembly diagrams available to follow? An initial attempt to disassemble the 6910 failed...
    3. Any of you here ahd a good experience with a (passionate) repair centre in Melbourne (if all else fails...)

    Your help would be greatly appreciated!

    K. Williams

    Leave a comment:


  • iaindb
    replied
    Re: EM6910 Worn Collar Pics

    Originally posted by 393C33343831702E3C335D0 link=1275897911/11#11 date=1275948353
    I think I was too heavy handed locking in before - always trying to lock in at >6 oclock, when 6:30 was probably sufficient.
    I gather from this that most machines have a continuous thread for the group?

    The Breville has a "stop" at about 5:00, so no matter how strong you feel, youre going to lock at the same spot (kind of a like a quarter turn tap). I guess that overcomes some of the over-tightening, but doesnt give any room for extra-tightening when the seals start to go.

    Leave a comment:


  • daniel-san
    replied
    Re: EM6910 Worn Collar Pics

    Originally posted by 2820282F2523410 link=1275897911/7#7 date=1275912522
    nice pics, what camera did you use?
    Canon 40D w/ 50mm 1.4 & kenko extension tubes for the macro.

    Originally posted by 002F2624330C202F2026242C242F35410 link=1275897911/6#6 date=1275904211
    As per the dozen or so I have seen and worked on etc.. I would have to say OD...Sorry... Ignore all the 3mm / 5 mm etc etc every machine is different to some extent... Then I have also seen people put in spacers ahead of time... Opps... Tight at almost 7.00I guess I will have to tug harder..
    Dont apologize. Im certain you are right re: the over dosing. I have since changed my dosing technique & locking in force to increase the life of this collar. I think I was too heavy handed locking in before - always trying to lock in at >6 oclock, when 6:30 was probably sufficient.

    Leave a comment:


  • A_M
    replied
    Re: EM6910 Worn Collar Pics

    Originally posted by 222A22252F294B0 link=1275897911/9#9 date=1275917996
    ah.

    I wont take this further off topic, but thanks

    *looking for a 5c piece*
    not off topic.. Ya do it wrong ya get a stuffed collar..

    Sorry... do they still have them in Darwin

    What about a sixpence.. Has the correct silver content.. Thus more food safe than a 5 cent piece ;D

    Leave a comment:

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