FWIW Capn, I had the same issue, both the single and double spouts seemed to be threaded in such a way that the spouts pointed to the back, making it hard to see what was happening during the pour. No matter how I tried to get the buggers on, same result. Was probably the group handle thread, in hindsight.
I ended up ditching them both, and running with no spout. Less to clean or build up with oils, and I can see the pour really well. You also get better clearance under the handle if you have tall cups/glasses.
Downside #1 is not being able to run two shots at the same time, but at my place people are generally happy to wait

Downside #2 is Im now tempted to get out a dremel and turn the thing into a naked, which will make it tricky to sell on to someone when I upgrade the machine down the track....

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