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Another 6910 Steam Wand thread

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  • Another 6910 Steam Wand thread

    I have had my 6910 for just on a year now and have had the steam wand just stop working.

    I contacted Sunbeam today and they emailed me a guide on running both the steam wand and hot water to remove any air which may be blocking it, but that didnt make any difference.

    I also asked if they had a repairer here in Canberra, but unfortunately they said the closest one was in Batemans Bay.

    Is there other things I can try to fix the steam wand or am I stuck with having to drive to Sydney or Batemans Bay for someone to look at it?

    Any ideas would be great.

    Thanks

  • #2
    Re: Another 6910 Steam Wand thread

    have a read of this thread (you may have already). My advice there should apply to your situation.

    Basically if you have no steam its because 1 of 3 things has died 1) steam switch 2) steam pump 3) mainboard or electrics.

    1 and 2 are potential fixes at home, 3 is something to send to sunbeam. If youve only had it for about a year Id send it back to Sunbeam for them to cover under warranty.

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    • #3
      Re: Another 6910 Steam Wand thread

      Does the steam pump run when switched on?

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      • #4
        Re: Another 6910 Steam Wand thread

        Well, Sunbeam offered me a courier pickup to take my machine away.

        Should hopefully be getting it back later this week.

        Will be interesting to see if they have been able to fix/replace the machine.

        I have not heard anything from either Sunbeam or the repairer.

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