I put my Sunbeam 6910 in for a quote following a probable steam pump failure with an authorised repairer. Theyve come back and said that in addition to the steam pump dying secondary to calcium blockage, that concurrently a cockroach has shorted out the steam temp control on the main PCB. Seems like a rather implausible co-incidence to me, since it was all working fine just prior to the pump dying. They said that despite identifying the faulty component on the PCB that they dont do any electronic repairs and want to switch the PCB out with a replacement one.
Theyve also told me that the collar is leaking under "full load" and when I inquired further, since Id never seen a water leak when backflushing or brewing, they told me I shouldnt backflush the machine with the supplied rubber disc as it can cause damage and that even if I do, that doesnt represent the same pressure they test the machine to. They were unable to give me a figure for what pressure they do test to. I regularly used the rubber disc for backflushing, as per the manual, with pressure hitting redline on the gauge and have never seen even a single drop leak around the collar.
I have some pretty serious concerns regarding their assessment given the machine is only about 18 months old and made average of 1 cup / day. Also never seen a cockroach in my kitchen before, let alone a laser-guided one.
I wont name the store, as Im willing to give them the benefit of the doubt, but the guy wasnt filling me with confidence when I spoke to him.
They want $370 for repairs (minus $70 quote price already paid). While I dont work in the area anymore, I have a background in electronic engineering and have designed and troubleshooted PCBs before as well as being mighty fine with a soldering iron and multimeter. Also know a couple of licensed electricians who would be willing to re-tag the machine if I fix the PCB problem. I took the thing in to a repairer as I didnt want to have to screw around trying to source a pump or mess with the plumbing, but after getting this quote back and hearing what they had to say, Im not willing to let them proceed with the repairs... especially since I think all they will do with the PCB is to solder on a new 50 cent component and sell it back to me as a new board, or replace mine with a refurb, then fix it up and sell it to some other poor sucker.
Im confident that if I can get my hands on the parts I can do the work myself. My question is, does anyone have any idea where I can source a pump (and possibly a collar) from?
Theyve also told me that the collar is leaking under "full load" and when I inquired further, since Id never seen a water leak when backflushing or brewing, they told me I shouldnt backflush the machine with the supplied rubber disc as it can cause damage and that even if I do, that doesnt represent the same pressure they test the machine to. They were unable to give me a figure for what pressure they do test to. I regularly used the rubber disc for backflushing, as per the manual, with pressure hitting redline on the gauge and have never seen even a single drop leak around the collar.
I have some pretty serious concerns regarding their assessment given the machine is only about 18 months old and made average of 1 cup / day. Also never seen a cockroach in my kitchen before, let alone a laser-guided one.
I wont name the store, as Im willing to give them the benefit of the doubt, but the guy wasnt filling me with confidence when I spoke to him.
They want $370 for repairs (minus $70 quote price already paid). While I dont work in the area anymore, I have a background in electronic engineering and have designed and troubleshooted PCBs before as well as being mighty fine with a soldering iron and multimeter. Also know a couple of licensed electricians who would be willing to re-tag the machine if I fix the PCB problem. I took the thing in to a repairer as I didnt want to have to screw around trying to source a pump or mess with the plumbing, but after getting this quote back and hearing what they had to say, Im not willing to let them proceed with the repairs... especially since I think all they will do with the PCB is to solder on a new 50 cent component and sell it back to me as a new board, or replace mine with a refurb, then fix it up and sell it to some other poor sucker.
Im confident that if I can get my hands on the parts I can do the work myself. My question is, does anyone have any idea where I can source a pump (and possibly a collar) from?

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