I remember when I first got Silvia with a good tamper and grinder, did my usual tamp as hard as I can tamp (thanks to my sunbeam machine and bodum grinder..) and clogged the machine not once or twice, but 3 times trying to get the grind and tamp even remotely right
as Chris and pretty well everyone else says, if you underdose by accident, youll get a fast pour no matter how much you tamp, been there had that
With my Rocky grinder and a 14 gram basket I find that 2 slightly heaped spoons of whole beans is about right to get a nice consistent shot, grind adjustments for different beans are almost mandatory from what I have experienced
persevere, if your beans are not fresh you will suffer, try some beanbay beans if you already havnt and reap the rewards, money to a good cause and waaaay cheaper than any coffee shop ive ever been to

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