I have owned a Silvia for two months and have had the same problem with uneven pours and yes its always been the left spout being the lesser quantity of the two.
I complained to the people I purchased the machine from and they replaced the spout. Though the problem seemed somewhat improved I was still getting inconsistent and unequal pours.
I checked the level of the spout as in the Lastmiles image above and came up with the same result.
I ended up replacing the spout with a commercial one and now both ends of the spouts are dead level and my pours are not only equal and consistent but the quality of the coffee has improved.
I also came across a photo of a 5 year old Silvia and noticed that the spout was of the same design to the commercial spout that I had just bought. Its seems that not all the Silvias new model improvements have been in the pursuit of improved coffee making.


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