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Rancilio parts & service in Melbourne?

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  • Rancilio parts & service in Melbourne?

    Any recommendations? Sponsors? This is for a Miss Silvia -- Im not in the wizz-bang prosumer market, alas

    SE suburbs would be favourite, but Im not holding much hope there :


  • #2
    Re:  Rancilio parts & service in Melbourne?

    I have the details at home, Ill get back to you tonight.

    Comment


    • #3
      Re:  Rancilio parts & service in Melbourne?

      Hi Emediate

      Thatd be great, thanks!

      Comment


      • #4
        Re:  Rancilio parts & service in Melbourne?

        Gday Simone,

        Why not contact Chris at Talk Coffee? Im sure he will be able to help you out ..... http://coffeesnobs.com.au/YaBB.pl?num=1163933911

        Mal.

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        • #5
          Re:  Rancilio parts & service in Melbourne?

          Whats wrong with it, if boiler element burnt out Chris at Talk Coffee can have a new element fitted, the official fix is a new boiler.

          Or, this mob distributes Silvias they should be able to recommend a dealer in your area for parts and service.
          R.E.M. Asia Pacific
          (03) 9329 8838
          138 Peel St
          North Melbourne VIC 3051
          (Mods feel free to delete if stating non sponsor details breaches protocol)

          Comment


          • #6
            Re:  Rancilio parts & service in Melbourne?

            REM was headed by Sammy B who is now regional sales (I think  :-/) manager for Cimbali and Faema- so he will no longer be able to assist.

            Best bets are Coffeeparts or DiBartoli or Cosmorex (importer) or the biggie importer Grinders..

            I have a bloke who replaces elements, but hes been very elusive recently. Perhaps he may be over it....

            2mcm

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            • #7
              Re:  Rancilio parts & service in Melbourne?

              This repair article has some coffeeparts part numbers, it may help
              http://www.coffeeco.com.au/articles/repair.html

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              • #8
                Re:  Rancilio parts & service in Melbourne?

                Hi guys, thanks for the replies. No its not the boiler, just the steam wand leaks unless I turn the tap off hard. But it is a second-hand machine, so I wondered if a service is something it might need. I dont even know if servicing espresso machines is something youre supposed to do.

                I couldnt find anyone local in the sponsors list who says they fix/service machines, but thought if I posted a general query someone might put their hand up. I guess I was also hoping to find somewhere reasonably local so I could go and lean on their counter and point at the pictures/ask questions etc etc.



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                • #9
                  Re:  Rancilio parts & service in Melbourne?

                  Originally posted by simone link=1214140762/0#7 date=1214367749
                  Hi guys, thanks for the replies. No its not the boiler, just the steam wand leaks unless I turn the tap off hard. But it is a second-hand machine, so I wondered if a service is something it might need. I dont even know if servicing espresso machines is something youre supposed to do.

                  I couldnt find anyone local in the sponsors list who says they fix/service machines, but thought if I posted a general query someone might put their hand up. I guess I was also hoping to find somewhere reasonably local so I could go and lean on their counter and point at the pictures/ask questions etc etc.
                  Hi Simone,

                  You possibly dont want to hear this, but they pretty much all do

                  Comment


                  • #10
                    Re:  Rancilio parts & service in Melbourne?

                    Er -- nearly all machines need servicing, or nearly all CS sponsors service machines?

                    The word from Chris was "pricey". Ouch.

                    Plan A (get necessary bits from coffeeparts and just fix the leak) may have to be resurrected. The coffeeco info & pix will be invaluable there -- thanks vicroamer.

                    But can anyone give me a hint -- whats actually involved in a "service"? (as opposed to a repair). Is it something I can do myself?

                    Comment


                    • #11
                      Re:  Rancilio parts & service in Melbourne?

                      Servicing/rebuilding a steam valve is something that is easily done yourself. It will take approximately 15-30 minutes depending on your skill with tools. The only parts required are a washer and some o-rings which will cost you perhaps $5-10.

                      The coffeeco guide shows you how to do everything needed for a steam valve rebuild with one exception. I would clean out the inside of the large brass piece and then prior to putting the valve stem back in put a light coating of some food grade silicon grease (cheaply and readily available in most hardware stores in the plumbing section) on the o-rings. This will extend their life and help prevent any leakage around them.

                      As always the usual caveats of making sure the machine is unplugged and cooled down before being worked on apply.


                      Java "Got tools? phile
                      Toys! I must have new toys!!!

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                      • #12
                        Re:  Rancilio parts & service in Melbourne?

                        Hi Java, thanks for the tip. Presumably good ol Oz hardware stores will also stock this stuff

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                        • #13
                          Re:  Rancilio parts & service in Melbourne?

                          The needed parts should all be available from Coffee Parts and I would expect the food grade silicone grease to be readily available in the plumbing section at your local hardware store. It is used when rebuilding washerless faucets and comes in a very small pill box size/type container which will probably last you the rest of your life.


                          Java "Refurbers R Us" phile
                          Toys! I must have new toys!!!

                          Comment


                          • #14
                            Re:  Rancilio parts & service in Melbourne?

                            Well I ordered what I hoped were all the right bits from coffeeparts, but *then* I found another Rancilio page on the coffeeparts site with an incredibly confusing exploded diagram of the steam valve/wand etc. So I PM the coffeeparts guy to try to check that Ive ordered the right bits -- no reply. Try email -- no reply. The parts arrive, but the "washer" that I hoped Id ordered is actually a little black rubber gasket thing about 2mm thick.

                            Can anyone tell me whether this is the right bit??? I dont want to find out it isnt after Ive got everything in pieces

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                            • #15
                              Re:  Rancilio parts & service in Melbourne?

                              By way of a follow up on the silicone grease -- just in case anyone else is inspired to try some, well, round our neck of the woods this is still specialist equipment. Bunnings: nup; Reeces: never heard of it; the bearing place next door: how about a 250g tub of something that might be the right stuff... :-/

                              Basically, this is industrial lube suppliers territory. Not that theyre not perfectly happy to sell you a little tube -- just slightly bemused :-?

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