Announcement

Collapse
No announcement yet.

Sunbeam EM6910 self destruct day

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Sunbeam EM6910 self destruct day

    Hi Snobs

    I am trying to decide weather or not to organise a time where all dis-gruntled Sunbeam owners can bring their machines over and we can communily blow the hell out of them?

    I have had my machine in the shop twice in the last month. They have replaced the steam pump and still it refuses to texture the milk properly. Sunbeam said" it might take you a while, it is quite a complicated machine". What a load of........poo.

    I still get small bubbles all through the milk. Instead of taking it in I might just blow it up.

    Anyone have any C4? I did love this machine but i would not reccommend it to anyone now  

    Nick


  • #2
    Re: Sunbeam EM6910 self destruct day

    Originally posted by 7C6A696B7C6A6A7675766F7C6B190 link=1264678210/0#0 date=1264678210
    Hi Snobs

    I am trying to decide weather or not to organise a time where all dis-gruntled Sunbeam owners can bring their machines over and we can communily blow the hell out of them?

    I have had my machine in the shop twice in the last month. They have replaced the steam pump and still it refuses to texture the milk properly. Sunbeam said" it might take you a while, it is quite a complicated machine". What a load of........poo.

    I still get small bubbles all through the milk. Instead of taking it in I might just blow it up.

    Anyone have any C4? I did love this machine but i would not reccommend it to anyone now  

    Nick

    Happy to have all dead EM6910s

    Got one from a CSér some time ago ( Thanks Fishing Lizard) and it has been ratted so many times it is not funny... Every time I get parts and some time... Some CS person gets desperate and my repair goes on the back burner...

    Steam can be an issue.. But having played and seen some repairs that some perform.. It is not surprising..

    Tis a shame, but only aware of one or two SB agents that I would trust to do teh work..

    PS. C4 is an over kill...

    Comment


    • #3
      Re: Sunbeam EM6910 self destruct day

      Originally posted by 557A73716659757A75737179717A60140 link=1264678210/1#1 date=1264678773
      PS.C4 is an over kill...


      Usually coffee does the trick ;D

      Comment


      • #4
        Re: Sunbeam EM6910 self destruct day

        Im soooo lucky then......touch wood!

        Ive had my red em6910 for 3 years and it hasnt skipped a beat!

        Comment


        • #5
          Re: Sunbeam EM6910 self destruct day

          I have a love/hate relationship with the 6910. Had mine at the Sunbeam repair agent several times over 3 months and at one stage was ready to send mine up to AM for him to use for parts.

          Finally got it back and it sat in the shed for a couple of months. Have been using it in the office the last 2 weeks and I am in love again. When its working, it really can produce a wonderful shot (especially when its matched to a Compak K3).

          Comment


          • #6
            Re: Sunbeam EM6910 self destruct day

            How old are these machines needing the repairs? Are the repairs under warranty?

            If (or when) mine breaks down after the extended warranty runs out ( a few years yet) I dont think Ill get it fixed, by then Im going to want something with more quality and specialised.
            Dont get me wrong, I love my 6910 (touch wood) but I do see it now more as an appliance rather than a specially designed coffee machine - I guess thats more of the snob in me coming out!  

            Comment


            • #7
              Re: Sunbeam EM6910 self destruct day

              Ok Im about to ask some coffee snobs for their advice..........

              The guys at work have their minds set on a fully automatic delonghi machine.

              Im a little hesitant about this as I like to have control over my grind and milk frothing.

              Ive had my Sunbeam EM6910 now for 3 years and I want them to get this machine for work, what are your thought CSs?

              Its for a Fire Station!!!! & Im developing the taste for good coffee throughout the station when I bring my machine & grinder in on weekends!!

              So bang for yr buck sunbeam or expensive delonghi?

              & before you mention getting a Rancillo, it would be easier teaching a frog to use that machine!! ;D (my sister has 1 & I love it )


              Cheers

              Comment


              • #8
                Re: Sunbeam EM6910 self destruct day

                my EM6910/EM450 experience:

                April 2008 Purchased 6910 and 450
                August 2008 6910 required new steam pump under warranty  3 days downtime

                October 2008 6910 required new control board under warranty 3 weeks downtime

                April 2009 Purchased second 6910 as first died again 2 days before family party. Being in WaitAwhile with little or no access to quality machines, figured with 2 machines, at least I would never be forced to instant.

                Machine fails to work "out of box" replaced by retailer

                May 2009  450 returned under warranty as unable to grind fine enough for espresso at setting #1
                Replaced with EM480

                July 2009. 6910 #2 requires steam pump replacement under warranty,  Return to using machine #1

                November 2009 Machine #1 expires. Quoted $250 for non warranty repair by authorized agent for "replacement of (non main) board

                Return to using machine #2

                December 2009 Stand by mode in machine #2 begins cutting in @ 30 minute intervals, instead of 60 minutes.

                N.B. machine/s used STRICTLY in domestic environment.

                Comment


                • #9
                  Re: Sunbeam EM6910 self destruct day

                  from: http://au.shopping.com/xPO-Sunbeam-EM6910
                  "Developed with World Barista Champion Paul Bassett, this espresso machine has all the elements to deliver a memorable espresso - one that is as sweet as caramel, rich in texture with a mouth-watering aroma. The coffees you create at home will make you the envy of all your friends. The Café Series® Espresso Machine is designed with twin pumps and twin heating systems, allowing you to texture milk and prepare a rich, velvety espresso at the same time. When combined the taste and texture of that first sip will impress the toughest of critics."

                  There seems to be some discrepancy here. ;D

                  Comment


                  • #10
                    Re: Sunbeam EM6910 self destruct day

                    Originally posted by 504C41464D434540574F4D240 link=1264678210/6#6 date=1265118455
                    Ok Im about to ask some coffee snobs for their advice..........

                    The guys at work have their minds set on a fully automatic delonghi machine.

                    Im a little hesitant about this as I like to have control over my grind and milk frothing.

                    Ive had my Sunbeam EM6910 now for 3 years and I want them to get this machine for work, what are your thought CSs?

                    Its for a Fire Station!!!! & Im developing the taste for good coffee throughout the station when I bring my machine & grinder in on weekends!!

                    So bang for yr buck sunbeam or expensive delonghi?

                    & before you mention getting a Rancillo, it would be easier teaching a frog to use that machine!! ;D (my sister has 1 & I love it )


                    Cheers

                    Id be apprehensive about using the 6910 in a work/office environment. Having said that, Ive had my 6910 in the office the last 3 weeks matched to a Compak K3 grinder and its doing a very respectable job. Its only an interim solution whilst I wait for another machine to arrive.

                    How many coffees will the machine be making per day? Will it be running 24/7?

                    I agree with you about the Silvia or any other dual purpose single boiler machine, particularly because of the priming required after steaming. No matter how many times you tell people, they will simply forget.

                    Let us know more about the machines requirements for best advice. Chances are the best option will be a single group commercial machine.

                    Comment


                    • #11
                      Re: Sunbeam EM6910 self destruct day

                      Originally posted by 7E626F68636D6B6E7961630A0 link=1264678210/6#6 date=1265118455
                      Ok Im about to ask some coffee snobs for their advice..........

                      The guys at work have their minds set on a fully automatic delonghi machine.
                      I dont think any of your options are a good idea. They are appliances and will most likely fail. Its just a matter of when.

                      I think that your brief is for a single group heat exchanger machine. There are some ridiculously good value pre-loved ones http://coffeesnobs.com.au/YaBB.pl?board=Sale and you will have a far better outcome as well as much lower liklihood of big repair bills.

                      Good luck selling the concept

                      2mcm

                      Comment


                      • #12
                        Re: Sunbeam EM6910 self destruct day

                        Ive used a 6910 (or 2) in the office over the last 3 years.
                        The steam pump died on one and a board and the collar needed replacing on the newest one.

                        The problem in a work environment is not having everyone to the same level of knowledge or caring about maintaining the machine.

                        I was away for 6 months and was dreading going back and having to clean the machine.
                        I almost had nightmares.
                        However it wasnt quite as bad as Id imagined.

                        I have noticed the new collar is wearing and the steam wand can still be found filthy sometimes.

                        A major consideration is that if you use a 6910 in the workplace your warranty drops to 3 MONTHS.

                        Comment


                        • #13
                          Re: Sunbeam EM6910 self destruct day

                          Originally posted by 506C716A606176636B60040 link=1264678210/11#11 date=1265157009
                          A major consideration is that if you use a 6910 in the workplace your warranty drops to 3 MONTHS.
                          wow, thats shocking. I thought it drops down to 12 months in an commercial environment. :-?

                          Comment


                          • #14
                            Re: Sunbeam EM6910 self destruct day

                            Originally posted by 323D262A32373225530 link=1264678210/12#12 date=1265162156
                            wow, thats shocking. I thought it drops down to 12 months in an commercial environment.
                            Not really. Its a standard commercial warranty- Typically, commercial warranties are 12 months parts and 3 months labour.....though if I was Sumbeam, Id want that revised to about 3 minutes ;D

                            Comment


                            • #15
                              Re: Sunbeam EM6910 self destruct day

                              It is all in the warranty T&C read the manual for further info.  Only 12 months for home use and as to comercial...  Fit for purpose.. Doubt they woul cover you if ya tried to use in a busy cafe...

                              Pump only is 5 years and that will also take a hit..  Dont know of any other smal comercial units that use a vibe pump, that would offer more than 1 year warranty...

                              One needs to have some Common sense when looking at this stuff and if in doubt.  

                              Read the fine print.. Assumptions etc are just that..

                              I can not; as I am, as good as blind ;-)

                              Comment

                              Working...
                              X