Announcement

Collapse
No announcement yet.

EM6910 pump starts AUTOMATICALLY

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • EM6910 pump starts AUTOMATICALLY

    Either I have a gremlin at home or my Sunbeam EM6910 is on the blink.

    I made a couple of coffees in the morning and did my regular routine of cleaning the machine after use. In the end I dutifully turned the machine off, but left the cord in the power point.

    I returned to find the pump had started automatically and all the water had cycled through the group head. I cant stop the water from flowing without turning off at the power point!

    The machine doesnt seem to be otherwise on because neither the group head or heating tray is warm. I can actually turn the machine on (to get the green light to flash) if I turn on the power but not sure what this means. The pump just stays on.

    HELP! Its a long weekend and I want more coffee. Ive got almost a kilo of Single Origin to get through.

  • #2
    Re: EM6910 pump starts AUTOMATICALLY

    Originally posted by 3939393131313F3F3F530 link=1276323937/0#0 date=1276323937
    Either I have a gremlin at home or my Sunbeam EM6910 is on the blink.

    I made a couple of coffees in the morning and did my regular routine of cleaning the machine after use.  In the end I dutifully turned the machine off, but left the cord in the power point.

    I returned to find the pump had started automatically and all the water had cycled through the group head.  I cant stop the water from flowing without turning off at the power point!

    The machine doesnt seem to be otherwise on because neither the group head or heating tray is warm.  I can actually turn the machine on (to get the green light to flash) if I turn on the power but not sure what this means.  The pump just stays on.

    HELP!  Its a long weekend and I want more coffee.  Ive got almost a kilo of Single Origin to get through.

    Location..

    If ya correct in your symptoms..

    Blown triac driver to teh main vibe pump.. $1.75 part .... About an hr to get access to.. Remove old and re solder new and EST etc.. 20min to put the covers back on and test..

    If ya in NSW or VIC I thing the going rate is about $290 plus and about a 2 to 3 week turn around.. OR if assessed correctly WARRANTY..

    Cause... All triacs are sensitive to Over voltage and or spikes.. These ones are used in so many white goods and small end power driver ccts etc.. Common fault in all systems..

    NOTE: If ya go back a few years... TURN off at WALL - in any number of my posts.. If ya in a noisy line area or storms etc etc etc OR When Not in use ... UN plug or at least turn off at the wall.

    Keeps memory and not running a clock and othert time requirements...

    So save power and turn off at teh wall.... Might even save ya self a Service call / cost.



    Comment


    • #3
      Re: EM6910 pump starts AUTOMATICALLY

      what does your "regular" cleaning involve? Clean down the machine with a sponge maybe?

      Comment


      • #4
        Re: EM6910 pump starts AUTOMATICALLY

        if it is under 12 mths old it is warranty

        common problem with sunbeam PCB

        sunbeam out of stock until late next week

        graham

        Comment


        • #5
          Re: EM6910 pump starts AUTOMATICALLY

          Originally posted by 606F7E060 link=1276323937/3#3 date=1276403599
          if it is under 12 mths old it is warranty

          common problem with sunbeam PCB

          sunbeam out of stock until late next week

          graham
          Ya but some could be tempted in playing an interesting game - Bill and Warranty... I call it double dipping..

          Less than a $1 for the part and buy 10 and free shipping.. Major world wide electronics component supplier..

          Ordered another 5 and left 3 in stock for some one else.. ( I replace all on a board as seen this as a batch issue on other systems)

          Comment


          • #6
            Re: EM6910 pump starts AUTOMATICALLY

            Sunbeam will TRY and tell you that this problem is due to Cockroaches and therefore not covered under warranty....so be ready for this one...they did it to me so I virtually gave mine away in mint condition.....there was no point paying the quoted $300 to fix it.

            Or, you could do what I did and take this opportunity to rid yourself on cheap, crappy Sunbeam products in your kitchen. A quick read of these forums should send shivers up the spine of anyone even tempted to buy an em6910.

            Comment


            • #7
              Re: EM6910 pump starts AUTOMATICALLY

              Yep, cleaning with a sponge, just the externals.
              Cockroaches? I thought gremlins, not cockys. What do you mean?
              French pressing....

              Comment


              • #8
                Re: EM6910 pump starts AUTOMATICALLY

                Originally posted by 3535353D3D3D3333335F0 link=1276323937/6#6 date=1276428936
                Yep, cleaning with a sponge, just the externals.
                Cockroaches?I thought gremlins, not cockys.What do you mean?
                its possible you got a little water seep through to the LED switchboard. If so it will correct itself once its dried up. Otherwise, its probably something the other guys have mentioned.

                Comment


                • #9
                  Re: EM6910 pump starts AUTOMATICALLY

                  Originally posted by 6868686060606E6E6E020 link=1276323937/6#6 date=1276428936
                  Yep, cleaning with a sponge, just the externals.
                  Cockroaches?  I thought gremlins, not cockys.  What do you mean?
                  French pressing....
                  Cockroaches get into most things and defecate all over the place... If in the wrong place; the moisture content of the feces will allow some HIGH voltage things to SHORT..

                  1: Do not leave stuff switched on.. Ya will not have the problem.

                  2: Have only seen one or two units ever suffer this...

                  3: Seen some very dirty Coffee machines and Microwaves etc (The microwaves are the main systems that die.. VCRs and other systems loose key pads etc )

                  4:  Have seen a few EM6910 and EM6900 units with dead Triac..

                  Will not switch off... Water pump on is the usual symptom..

                  This is a FAULTY triac from the manufacturer or a Voltage spike induced..

                  However  many repair /  Mr fix it agents / DIY  contacts are board jocks and DO NOT know the first thing about electronics..

                  Thus Question the Agent or the skill sets they require of their staff... Not the manufacturer..  Just like Cars and Homes etc..  In most cases it is Quality of the Technician / Trades person that makes the difference  ;D  

                  When it comes to your self... Do ya look at the Hospital or the Quality of the Dr and Nursing staff ??

                  However today...  Those skills are not appreciated and every one just wants warranty etc.


                  Comment


                  • #10
                    Re: EM6910 pump starts AUTOMATICALLY

                    Originally posted by 2A2A2A2222222C2C2C400 link=1276323937/6#6 date=1276428936
                    Yep, cleaning with a sponge, just the externals.
                    Cockroaches?  I thought gremlins, not cockys.  What do you mean?
                    French pressing....
                    I do hope you have done the other cleaning of the machine as recommended in the manual ?

                    PS.

                    If can get to a real Repair Agent that is Authorised and approved by Sunbeam and they are not board jocks..

                    1: If they have parts in stock.. Maybe 2 to 5 weeks turn around

                    2: No parts in stock... A longer wait.

                    OR

                    3: If they are real Electronics types... They may rat another board or have said triac on hand..

                    Problem is that you still have the issue of where in the line do you stand  

                    PS.. Depending on ya supplier and ya model of machine... Try an get a Gicar control unit (used in the more up market  coffee machines) repaired / replaced ASAP...

                    Usually replaced and $300 plus is the go..  Yep... $5 part in most cases as well (Cap/s due to heat and or teh transformer)

                    Comment


                    • #11
                      Re: EM6910 pump starts AUTOMATICALLY

                      OMG just opened up my brand new EM6910: read directions, filled tank with water, plugged in and tried to turn on power. Nothing happened until the fifth attempt to get the power button to respond ( pressed it five times before light would come on ). Then low and behold; dreadful racket...sounds like the pump started even though no other buttons had been pushed and the power button was flashing red. Eek. Tried to turn off power at button  with no response. Had to turn machine off at plug to stop the noise.  Waited for a minute and tried again.... as soon as power was turned on at power point machine started huge racket again - no power or lights illuminated or turned on at machine at all! This happened about four times before i came to the net seeking info and found all these troubling tales. I know bad news tends to travel, but is there any good news out there? My existing machine is a Rowenta Virtuoso and i had been looking forward to stepping up and getting better at the coffee thing. It took me about half an hour to pack the stupid machine back up in all the polystyrene etc. Is there any hope if i get a replacement or is it a case of get my money back and loot for a R Silvia? :-*

                      Comment


                      • #12
                        Re: EM6910 pump starts AUTOMATICALLY

                        1: Dont go pressing buttons all over the place..


                        SLOW down...  Some lab staff do the same with instruments..  Many make a mess at times and teh equipment does not always take kindly to it....


                        2: Sounds like it has failed - if what you have written is in fact, correct......  AND  MAYBE the good old Triac failure..... (2N6075AG)


                        I would suggest if so; then the supplier should swap out for a new one...

                        PS.. I could actually see too many presses causing a fail at the gate junction due to an unstable input and possible spikes...  Triacs do not like spikes...


                        3: Before you go off and do the same again...

                        Spend a few hrs reading all the threads here and HOW to use a Coffee machine...

                        *** Read about Good coffee and fresh coffee, then read some more on Grinders..

                        *** Last but not least look for the ongoing posts as to Beans / Grind / DOSE level / Tamp and which basket etc..

                        Then take it slow.... When ya get ya new one...  

                        If ya go for a Silvia...

                        Then  you will still need to follow the points above and follow the requirements as to priming etc..  Or you will be back at the service centre..

                        Here is hoping it all works out for you....


                        Comment


                        • #13
                          Re: EM6910 pump starts AUTOMATICALLY

                          Originally posted by 250710071B620 link=1276323937/10#10 date=1276684598
                          OMG just opened up my brand new EM6910: read directions, filled tank with water, plugged in and tried to turn on power. Nothing happened until the fifth attempt to get the power button to respond ( pressed it five times before light would come on ). Then low and behold; dreadful racket...sounds like the pump started even though no other buttons had been pushed and the power button was flashing red. Eek. Tried to turn off power at button  with no response. Had to turn machine off at plug to stop the noise.  Waited for a minute and tried again.... as soon as power was turned on at power point machine started huge racket again - no power or lights illuminated or turned on at machine at all! This happened about four times before i came to the net seeking info and found all these troubling tales. I know bad news tends to travel, but is there any good news out there? My existing machine is a Rowenta Virtuoso and i had been looking forward to stepping up and getting better at the coffee thing. It took me about half an hour to pack the stupid machine back up in all the polystyrene etc. Is there any hope if i get a replacement or is it a case of get my money back and loot for a R Silvia? :-*
                          The power button not responding may be a fault.

                          However the dreadful racket is what always happens the first time you turn on a 6910, as its dry and needs to get water from the tank into all its nooks and crannies.

                          The reason it turned itself back on when you plugged it back in could be because it was trying to finish the cycle it had started.

                          I suggest you plug it back in and give it a few minutes to finish its starting cycle.
                          Its quieter every other time from then on.

                          If the power button appears to be a problem though, as youve described, then do take it back and get yourself a replacement.


                          P.S. Where are you?

                          Comment


                          • #14
                            Re: EM6910 pump starts AUTOMATICALLY

                            Originally posted by 4646464E4E4E4040402C0 link=1276323937/0#0 date=1276323937
                            Either I have a gremlin at home or my Sunbeam EM6910 is on the blink.

                            I made a couple of coffees in the morning and did my regular routine of cleaning the machine after use.  In the end I dutifully turned the machine off, but left the cord in the power point.

                            I returned to find the pump had started automatically and all the water had cycled through the group head.  I cant stop the water from flowing without turning off at the .
                            Ive had this problem. I first noticed it a couple of years ago after having the machine upside down during my newbie shower head cleaning days.

                            Since then its occurred on a couple of occasions after a clean or heavy use.

                            My theory is heat / moisture is annoying the cb somewhere and that maybe the conformal coating on the cb is not completely sealed. Ive even suspected wet fingers and water making its way in to the control buttons. The fix for me is to leave the machine off for a few hours. problem the seems to fix itself (hence my theory about moisture). I also reset the computer - fwiw.

                            I try to avoid moving the machine around too much after use, and keep my button pressing finger dry. Problem seems to be less (hasnt occurred for months now.)

                            Although I leave on at the power point when out, Im might start turning it off.


                            Comment


                            • #15
                              Re: EM6910 pump starts AUTOMATICALLY

                              Thanks for  all  information, much appreciated. Thunderbird your explanation  does make sense, though a note about this might be handy n the instructions you woud think. I will have another go and see if the racket abaits.
                              Thanks Anger Management, but although my post sounds frenetic, there was probably about three seconds between each attempt to turn the power on and they were slow and deliberate presses with more pressure exerted by about the fouth. I think most electronic machinery would have responded quite happily to them, so a electronic failure may be part of the puzzle as well. My old Rowenta single thermoblock machine is now 8 y.o and as i have been looking to upgrade for a little while, have been availling myself to all the great forums to read -if not  to post previously. I have also upgraded my grinder to the matching sunbeam one. Luckily apart from the nuisance value of the short nozzle it seems great .
                              Coffee Hombre i had smiled when i read you previous post. How old was your em6910 when it started playing up? did you get it serviced when it happened originally? More importantly, would you buy the same machine again? In my instance it was straight from upright box to the kitchen  bency and hands were dry. Maybe did not like the car trip?

                              Comment

                              Working...
                              X