Breville BES900 Dual Boiler - Owners thread

[foovo]

Hopefully thats an Oz-wide special foovo cos Im over in W(ait). A(while).. can't find any info about it online and am 400k from the closest store!! Have you got any online info about it or maybe ill call them tomorrow.
Cheers for the help

Myer | Catalogues | My Home | Breville Dual Boiler Espresso Machine


i reckon it might just be the sesame black version but its nice.

[rustic]

I had my machine repaired at Brevilles Ultimo Factory Outlet in Sydney where the fix it man knew what the problems with my BDB were and had it fixed in less than one day.

If you have any problems with your BDB in Melbourne, I suggest you contact Brervilles Factory outlets at:

427 Smith Street
Fitzroy VIC 3265
Telephone - (03) 9417 7126

Or

261 Huntingdale Road
Huntingdale VIC 3166
Telephone - (03) 9543 8199

Breville suggest that we may need a descale after about 3 years and say we should take it to them.

Alternatively when out of warranty we should work out how to do it ourselves. We would need a way to empty and flush all descale chemicals out of the pumps, pipes and boilers.

Barry

FYI, I called the Smith St outlet but unfortunately they don't have anyone there who can do the actual adjustment.

[water_dragon]

I buy most things on line I got mine fom streamaster they were the cheapest i could find at the time ring them and they will more than likely do a deal great service too. I live in remote area also.As an example i just bought new oven harvey norman matched online price for the oven the ticket price at harvey norman was $1380 i got it for $780. It pays to do your research

[DavidW1960]

Breville BES900 Dual Boiler - Owners thread

I just need 5 posts before I can post the link

You can't post links to non-sponsor sites!

[DavidW1960]

Breville BES900 Dual Boiler - Owners thread

I could be wrong but the PF coming loose and falling/blowing off, sounds very much like either worn PF lugs or the female counterpart in group head.
Shiny surfaces should have little affect, the PF either locks in securely or it doesn't.

You are wrong about this. Many if not all BDB's have a tendency to do this even when new. There's lots of posts about this in this thread

[MarkZammit]

Breville BES900 Dual Boiler - Owners thread

You are wrong about this. Many if not all BDB's have a tendency to do this even when new. There's lots of posts about this in this thread

Mine doesn't.

[pcrussell50]

1: the VST baskets have more precise, even holes. Although the stock breville one looks pretty good--snip--

Cheers

I'm not even sure this is true any more. Several months after Arty's quote above, Phil posted some microscope pics of the VST versus the Breville over on CG, and the Breville baskets holes and spacing looked every single bit as good as the VST. In fact a small consensus of us over at CG thought that if anything, the Breville was even better than VST. At least two VST owners (both of them either scientist or engineers), switched back to the Breville baskets after they bought VST's.

-Peter

[MarkZammit]

Breville BES900 Dual Boiler - Owners thread

Produced my finest shot on the BDB this morning. An Ethiopian Harrar from Industry Beans, five days from roast. 40sec extraction including pre infusion producing 40ml from 18.5g of beans. Incredible aroma and flavour of blueberry, and a very balanced, creamy sweet fruited palate. Oh yum!

[Tupinamba]

Portafilter falling off

Mine doesn't.

My portafilter did not start falling off until I began running a water backflush after each use. I think the lugs get wet when doing "Phil's wiggle". Then the 10.5bar achieved with a blind filter do push the portafilter out of place. A couple of days ago I overdose the basket and the shot started to come at 10bar, and the portafilter fell off. It was the first time that this happened to me while actually brewing a shot. I didn't like that, so I followed DavidW1960 advise. Just a little scratching on the bottom of the lugs has made the trick. Now the portafilter stays in place even when backflushing.

Many thanks to everyone -and to David in particular- for being such an excellent source of advice. The BES900 is about the best purchase I have ever made.

[frangutz]

All units delivered in Australia are covered by a 2 year repair warranty & as such any faulty units should be dealt with in the following manner:

Call Breville Customer Call Centre Tel 1300 139 798
Log the fault with the agent
You will be directed to your nearest BES900 Service Centre depending on the nature of the fault

Cheers, Phil

Hi,

I forgot that the machine comes with a 2 year warranty. I purchased mine last year (Oct 2012). Coffees have been mostly pretty good. Just a couple of weeks ago the machine seems to have no pressure (have trolled through the site and found similar issues). I try backflushing (with just dual wall single basket and plastic insert + press and hold 2 cup button). Pressure gauge is not moving at all :-( Hardly any water flow. I used to get water overflow when I released the portafilla but now not getting that.

When making coffee, I am now sometimes finding that the preinfussion starts - around 10sec - then the pressure builds up to about 3-4 bar and sits there until approx 20 sec. then it may go to 9 (or more). Other times pressure stays at around 3-4 bar after preinfussion.

Even went back to the coffee shop and asked him how often he roasts (he said weekly) - thinking it may be my coffee is stale.

Any other tests I can do to check if it is a pressure issue? Otherwise, I'll keep trolling through the site and then call Breville!

=F.

[neofelis]

[QUOTE=Tupinamba;483427]My portafilter did not start falling off until I began running a water backflush after each use. I think the lugs get wet when doing "Phil's wiggle". Then the 10.5bar achieved with a blind filter do push the portafilter out of place. [\QUOTE]

Thank you and yes, I feel 100% accurate in saying that YES, when doing a back water flush and moving the portafilter around DOES make a form of connection loose on the shower screen / portafilters connection.

I don't recommend doing the back flush and if you want to stuff your machine up then yes, do it. In saying that though get ready to take it down to a service repair centre soon after doing them.

Since getting mine back from repair i've not done one and since then not 1 portafilter has come off.

[Barry_Duncan]

Frangutz,

I had a similar problem to you as have several others here.

I rang Breville and they said my nearest service centre was at Hornsby. I asked if I could take it to their Ultimo Factory Outlet where I knew they have a fix it man. They said that I could.

I rang the mechanic at Ultimo and he said he had replaced faulty O rings that had reduced water flow in several machines.

I took my machine to Ultimo where it was fixed within one day. He also adjusted my over pressure valve.

4 days ago Rustic told us that there is no mechanic at the Smith St Fitzroy Factory Outlet.

I believe that the replacement O rings and the ones used in the latest machines are better quality and are unlikely to perish.

Barry

[MarkZammit]

Breville BES900 Dual Boiler - Owners thread

[QUOTE=neofelis;483537]

My portafilter did not start falling off until I began running a water backflush after each use. I think the lugs get wet when doing "Phil's wiggle". Then the 10.5bar achieved with a blind filter do push the portafilter out of place. [\QUOTE]

Thank you and yes, I feel 100% accurate in saying that YES, when doing a back water flush and moving the portafilter around DOES make a form of connection loose on the shower screen / portafilters connection.

I don't recommend doing the back flush and if you want to stuff your machine up then yes, do it. In saying that though get ready to take it down to a service repair centre soon after doing them.

Since getting mine back from repair i've not done one and since then not 1 portafilter has come off.

If you don't back flush, how are you keeping your machine's innards clean? You do understand how the machine works, and the vital importance of regular clear water back flushes, and occasional (monthly for me) chemical back flushes?

[Tupinamba]

[QUOTE=MarkZammit;483548]

If you don't back flush, how are you keeping your machine's innards clean? You do understand how the machine works, and the vital importance of regular clear water back flushes, and occasional (monthly for me) chemical back flushes?

I am running a water back flush after each session and a chemical back flush every kilo of coffee or so. The PF stays in place once I slightly scratched the lower part of the lugs with sand paper.

[MarkZammit]

Breville BES900 Dual Boiler - Owners thread

[QUOTE=Tupinamba;483549]

I am running a water back flush after each session and a chemical back flush every kilo of coffee or so. The PF stays in place once I slightly scratched the lower part of the lugs with sand paper.

Sorry Tupinamba. The question was directed at neofelis, as I think he is advocating not back flushing. I also scratched the lower lugs early on and have no problem with the PF coming loose. Need to clean PF well after chemical back flush as well, as the chemical makes everything slippery.