Breville BES900 Dual Boiler - Owners thread

[ROE]

Re: Breville BES900 Dual Boiler - Owners thread

Where do can you get more water filter and cleaning tablet from? do you have to get it online? do place like Harvey Norman stock them ?

[Roz]

Re: Breville BES900 Dual Boiler - Owners thread

A naked portafilter would indeed make a great xmas gift

Hope they arent too far away

[>mcknightp]

Re: Breville BES900 Dual Boiler - Owners thread

Where do can you get more water filter and cleaning tablet from? do you have to get it online? do place like some non-sponsor stock them ?

If you call our Customer Call Centre, you can order these replacements

P 1300 139 798

Cheers, Phil

[mtm]

Re: Breville BES900 Dual Boiler - Owners thread

You can get them in Sydney at the Ultimo and Redfern Breville outlets.

[Tazer]

Re: Breville BES900 Dual Boiler - Owners thread

Bought a BES900 a few weeks ago, and absolutely loving the machine. Today however, after using it, I got a tiny electric shock when touching around the power button area, and also a few other places on the shell. I had accidentally spilled some water on some of the buttons whilst filling it earlier, however would have thought everything should be sealed and waterproof. Im going to call Breville next week about it, but just wondering if anybody else has had this problem?

[TC]

Re: Breville BES900 Dual Boiler - Owners thread

Bought a BES900 a few weeks ago, and absolutely loving the machine. Today however, after using it, I got a tiny electric shock when touching around the power button area, and also a few other places on the shell. I had accidentally spilled some water on some of the buttons whilst filling it earlier, however would have thought everything should be sealed and waterproof. Im going to call Breville next week about it, but just wondering if anybody else has had this problem?

Hi Taser,

Id be switching it off and getting it to a service centre pronto. Best to be paranoid when you are playing with a 240V appliance, water and humans.

[smiley78]

Re: Breville BES900 Dual Boiler - Owners thread

BES900 arrived just in time for the weekend, had our 3yr olds birthday on saturday and knocked out a few coffees for the family and friends without a hitch Every shot sitting around 9.5-10 on the gauge, pouring beautiful.Thanks Breville for introducing this to the range of domestic machines.P.S Love the auto timer turn on!

[hsekhon]

Re: Breville BES900 Dual Boiler - Owners thread

Another Canadian joining in. Have actually had the machine for a few weeks but finally getting around to working with it today. So, after reading this entire thread, I have to ask what the consensus is with respect to the plastic insert in the PF? Keep it or remove it?

Phil, could you weigh in on this?

[Metatron]

Re: Breville BES900 Dual Boiler - Owners thread


I think the plastic insert is to keep the coffee hot in case the portafilter is not fully up to temp. The plastic will conduct much less heat than the metal of the PF. As long as you keep it clean, I think it is OK. I have left mine in and will get a naked PF when available.

[>mcknightp]

Re: Breville BES900 Dual Boiler - Owners thread

Another Canadian joining in.  Have actually had the machine for a few weeks but finally getting around to working with it today. So, after reading this entire thread, I have to ask what the consensus is with respect to the plastic insert in the PF? Keep it or remove it?

Phil, could you weigh in on this?

Well it was the original thinking in the project that the plastic insert would perform two primary functions.

1. Limit temp loss in an espresso shot if the PF was not up to temp.
2. Diffuse the "spray" from the outlet of a dual wall filter

IMHO, I would encourage you to remove it. We are removing it from all future production.

It is an accumulator of residue that will affect the taste of your espresso. It is almost impossible to clean under after soaking a PF in Cafetto or similar product.

Remember a clean machine is you best chance at pulling shots with maxiumum sweetness.

Cheers, Phil

[>mcknightp]

Re: Breville BES900 Dual Boiler - Owners thread

Bought a BES900 a few weeks ago, and absolutely loving the machine. Today however, after using it, I got a tiny electric shock when touching around the power button area, and also a few other places on the shell. I had accidentally spilled some water on some of the buttons whilst filling it earlier, however would have thought everything should be sealed and waterproof. Im going to call Breville next week about it, but just wondering if anybody else has had this problem?

Tazer, can you give me a call about this ASAP. I recommend that you do not use the machine until we speak.

(02)9384-9683

Cheers, Phil

[samhighley]

Re: Breville BES900 Dual Boiler - Owners thread

Tazer, can you give me a call about this ASAP.

Heres hoping their username is not prophetic!

All jokes aside, do as Phil says. As others have mentioned, 240v, a whole lotta amps, and water are not a nice combination.

[samhighley]

Re: Breville BES900 Dual Boiler - Owners thread

A naked portafilter would indeed make a great xmas gift 

Hope they arent too far away 

From Breville Australia on twitter:

"6 Dec: 1st Naked filters for the # bes900 as super close."

"9 Dec: Naked files for the900 are on the way." <-- assume that was meant to read "Naked filters"

"2 hours ago: Were hand carrying some back from the factory next week. Well tweet and FB it when they arrive."

[ajst2duk]

Re: Breville BES900 Dual Boiler - Owners thread

A naked portafilter would indeed make a great xmas gift 

Hope they arent too far away 

From Breville Australia on twitter:

"6 Dec: 1st Naked filters for the # bes900 as super close."

"9 Dec: Naked files for the900 are on the way." <-- assume that was meant to read "Naked filters"

"2 hours ago: Were hand carrying some back from the factory next week. Well tweet and FB it when they arrive."

Yay - l like my coffee naked - where do I sign ??

[avsv63]

Re: Breville BES900 Dual Boiler - Owners thread

Yay - l like my coffee naked - where do I sign ??

Wow and I thought ...........