My Rancillio silvia heater element has gone open circuit after only 23 months and an average of half an hours use daily.
As there is only 12 months warranty the cost will be about $250 as the element is an integral part of the boiler so this means major surgery for the machine.
I was told by the mechanic @ the place of purchase that when steam is selected the boiler intake is closed so that no further water is taken in until the next extraction is selected so this means that on a long steam run you can run low on water in the boiler and effect the life of the element?
Can anyone confirm or otherwise on this?
Not Impressed.
As there is only 12 months warranty the cost will be about $250 as the element is an integral part of the boiler so this means major surgery for the machine.
I was told by the mechanic @ the place of purchase that when steam is selected the boiler intake is closed so that no further water is taken in until the next extraction is selected so this means that on a long steam run you can run low on water in the boiler and effect the life of the element?
Can anyone confirm or otherwise on this?
Not Impressed.

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