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Breville bes900 bdb err2

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  • #31
    Stick around Raymond, there are a few stirrers in every forum and CS is no exception, ignore them, they get sick of no response after a while and find a new victim who is willing to rise to their bait.
    Most of the members here are enthusiastic and helpful.

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    • #32
      Enough with the insults. Let's keep things civil so further action doesn't need to be taken.


      Java "Don't make me put the boots on!" phile
      Toys! I must have new toys!!!

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      • #33
        Originally posted by WiredArabica View Post
        Oh - that's the manual you were talking about. I have that one too.
        'Bye.
        Fine!
        So I don't need to offer you that one.
        What some members and me urgently need and do not possess is the electrical wiring map of the BES900.
        I'm sure, as your a outspoken technical buff, you have that easily ready. Please be so kind to share that.
        Thank you in advance for your kind effort.

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        • #34
          Originally posted by RaymondParker View Post
          Fine!
          So I don't need to offer you that one.
          What some members and me urgently need and do not possess is the electrical wiring map of the BES900.
          I'm sure, as your a outspoken technical buff, you have that easily ready. Please be so kind to share that.
          Thank you in advance for your kind effort.
          Raymond, I seem to have upset you and that really was not my intention. I'll admit though I may sometimes come across a little blunt...
          I take it your interest in the wiring is related to the LED thread? I was thinking of how that might be implemented internally but I'd have to pull my machine apart to see.
          Alas, I don't have full schematics... To be honest even if I did have I wouldn't share them or even be telling anyone I did unless I'd had approval from Breville to do so. I work in an industry where IP is rather important and even though they aren't exactly a competitor there are some things you just don't do (what goes around...).
          If my machine were to suffer an electronic failure outside of warranty I'd dive in and figure it out sufficiently to likely be able repair it, but I'm not going to pull it apart unless I really need to. Can't at the moment anyway as it's in storage for another couple of days yet - I'm surviving on Aeropress while the house is repaired.

          Regards,
          Wired.

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          • #35
            Originally posted by WiredArabica View Post
            I take it your interest in the wiring is related to the LED thread?
            Exactly - my idea was that the most simple way would be to use the internal existing LED lighting the water tank as electrical source. Goes on when the machine is on, off when switched off - the most simple way - or?
            Do you see a way?

            Ray

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            • #36
              The error codes -

              I got part of the error codes - but they are not very useful so far for end-customers and only meant for service technicians. Anyhow - even they do not have more details so far. As soon as a faulty machine comes in, they replace the faulty part without care for the codes - they don't have a physical analytic tool yet. Thats not a big problem as the return rate of faulty machines is extremely tiny.
              00:01 till 00:04 is evidencing a problem with the NTC / Negative Temperature Coefficient Thermistors located at the boiler(s). From 00:01 "NTC not connected", "NTC short-circuit" till 00:04 "NTC open". Pointless for the user. The most funny error code (if ever shown anywhere) is 00:05. This code should evidence a broken or not connected LCD display. How this code may be actually shown on a faulty LCD remains so far a mystery. Until one finds the (hidden in the backside - only visible when the motherboard is removed and turned over) connector on the backside of the motherboard. This seems to be a connector for a planned plug-in analytic service-monitor equipment.

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              • #37
                I just recently encountered the Err2 issue. Any advise?

                It just happened out of nowhere right after I made a cup of coffee

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                • #38
                  Originally posted by bobibolinana View Post
                  I just recently encountered the Err2 issue. Any advise?

                  It just happened out of nowhere right after I made a cup of coffee
                  Hey how did you go? I just got the error this morning. Can’t call the customer support centre rn, and non of the suggested actions work.

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                  • #39
                    You can do a little self-diagnosis by looking at the fault log. Err 1 and 2 are faults with the steam / coffee boiler NTCs (temperature sensor) which may need replacing...

                    To get into the Fault Log settings for the BES900/920:

                    Make sure machine switched off at control panel. Then, hold '1 cup' and '2 cup' buttons simultaneously for about 4 seconds before pressing 'on' button.

                    The 'menu' button will toggle between seeing error codes and the current cup counter. Press 'menu' button to display your current cup count divided by 10.

                    Press 'menu' button again to see error codes, then scroll through the number of occurrences of the error codes from 0 to 12, using 'up' and 'down' buttons. eg. 01:02 will show that error code 01 has 2 occurrences. But most will be clear, like 01:00, 02:00 etc.

                    When 'ErSt' is displayed you have the option to clear the codes by pressing 'manual' button. This resets the error codes only, not the coffee cup counter.

                    At the end, press 'exit' button to exit this menu and start up the machine normally.

                    The error codes corresponding to 00 to 12 are:

                    00 Steam boiler NTC error
                    01 Steam boiler NTC error
                    02 Coffee boiler NTC error
                    03 Coffee boiler NTC error
                    04 Group head NTC error
                    05 Group head NTC error
                    06 No water in steam boiler
                    07 Water over flow condition in stem boiler
                    08 Coffee water flow failure
                    09 No water in coffee boiler detected at startup
                    10 Coffee NTC over temp
                    11 Steam NTC over temp
                    12 Group head NTC over temp

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                    • #40
                      By the way I had an issue with my 'descale' warning not resetting on my dual boiler depite trying everything. Entering the error / fault logs and selecting 'ErSt' (see prev post) clears the descale flag as well as the error counts. So that sorted my issue.

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