Breville bes900 bdb err2

[RaymondParker]

Did either of you get answers with regards to what the Err1 or 2 messages mean? or what triggered it? was a solution found or was it simply replacing the machine?

Have you tried resetting the software by pressing the one and two cup button at the same time and then the ON button?
This could settle the matter - please keep us informed.

[johnlyn]

Did either of you get answers with regards to what the Err1 or 2 messages mean? or what triggered it? was a solution found or was it simply replacing the machine?

[GTiRolla]

Hi Phil,

I've been getting quite a few Err1 and now Err2 codes showing from my BDB.. I'll see what info I can get from the Post from Argus above, but is there a BDB service centre in the ACT if I need to take it to one?

[swamprat96]

I'm on the central coast NSW - but the machine has not repeated the issue so I'll leave it for now

[mcknightp]

If you PM me your state & suburb I'll give you the details of your nearest BDB service centre.

Cheers, Phil

[swamprat96]

and still waiting. It hasn't happened since but I'm not encouraged by Brevilles lack of response. I'll let it go unless it happens again

[swamprat96]

still waiting

[swamprat96]

Re: Breville bes900 bdb err2

Logged a call with breville and theyve asked Phil to call me. Will report back with the result

[argus]

Re: Breville bes900 bdb err2

No idea what Err2 means Im afraid. Id say its time to give Breville a call in the morning. They may ask you to help further diagnose by doing something like what Phil describes below so may help to be by the machine when you call. Lets us know how you go, Id also be interested to know what it means.

Info on Err1 from Phil posted on another forum.
http://coffeegeek.com/forums/espresso/machines/560878#560878 This code just shows there was potenially a general error. Please follow this procedure to get more detailed info: With the power cord plugged IN & turned ON at the wall socket. Machine OFF Press & hold IN all four buttons simultaneously, Menu, Arrow Down, Arrow Up, Exit. While holding them all down, press the Power button The LCD will now be in the Service Mode There will be a single, double or even triple digit displayed. This is the number of shots over 7 secs, divided by 10. So if you had 12 on the LCD, this would mean you have pulled 120 shots longer than 7 secs.Press the Menu buttonYou will then see a four digit display XX:XX make a note of the 2 digits to the left & the right of the colon.Let me know what these numbers are & I can tell you if you have a problem or not. Press the Exit button at any time to exit service mode & go back to startup mode. Cheers, Phil

[swamprat96]

Came home tonight to find my three week old machine still on and showing err2 on the display. Buttons non responsive and had to power off then on to get it going. These codes should be in the manual.
So whats err2?