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Breville BES820 - Turning on but that is it

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  • Breville BES820 - Turning on but that is it

    My Breville BES820 profesional machine has just decided to stop working. You turn it on and the lights come on (but it makes no noise). It also will do nothing if you press the buttons to get water through the group head, nor does it make any noise or do anything if you try and activate the steam wand or water wand.

    I have no idea what has happened as it was working fine 2 days ago.

    Any ideas would be much appreciated, it is out of the 2 year general guarantee, but is still covered by the 5 year pump repair guarantee. But i don't know what is the problem to start with.

    thanks for your help.

  • #2
    Hi, did you hear a big "bang" one time? Mine is now doing the same thing after a big bang after turning it on. I'm trying to figure out if it';s worth repairing (not by me)

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    • #3
      If it’s not too far beyond the two years you should be able to get it repaired / replaced / refunded under consumer law. Cheers

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