Hi all - my husband and I use our BES-870 alllll the time, and we have since we got it a couple of years ago. However, recently I’ve noticed the pressure the steam wand is putting out is significantly less, and it’s sporadic-not consistent like it used to be once it really gets going. My husband can’t tell any difference, but it’s significant to me. We’ve done a couple of descalings with vinegar and then Jura tablets, removed the steam wand entirely and run a pipe cleaner through it, and run multiple cleaning cycles. It doesn’t make much of a difference. Has anyone seen this before, and does anyone have any idea what causes it? We could take it to be serviced but I honestly don’t know how we’ll live without it for a couple of weeks.
I have a video if that would be helpful. I just need to find the least public place to host it. 🤪
I have a video if that would be helpful. I just need to find the least public place to host it. 🤪

Yes, we definitely have cleaned that (just a single hole) multiple times as well.
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