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Problems with EM6910 or EM0480 ??

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  • A_M
    replied
    Re: Problems with EM6910 or EM0480 ??

    Originally posted by ken007 link=1202873537/30#35 date=1206262431
    ;D

    Also, what does it mean when the coffee puck gets stuck to the shower head ??? :
    I have also gotten this when I up dose a little too much...

    The puck will expand when the water is flowing and depending on the grind, how hard you tamp and how much you updosed... Then the puck will expand and grab/stick to the shower head... If it was a light tamp then the puck will come away from the group basket and stick to the shower head.

    It is all about being consistent...

    Leave a comment:


  • ken007
    replied
    Re: Problems with EM6910 or EM0480 ??

    ;D
    New problems....
    My grind setting varies from 1-5 using the EM0480.
    Im still using a batch of coffee that was roasted on the 20th of Feb(maybe this is the problem).
    I find that the pour now starts off with a dark black syrup type pour for a couple of seconds and then eventually becomes a nice crema.
    Is this normal ?? am i tamping too hard ???

    Also, what does it mean when the coffee puck gets stuck to the shower head ???  :

    Leave a comment:


  • Wushoes
    replied
    Re: Problems with EM6910 or EM0480 ??

    The Sunbeam allows simultaneous brew and steam. May I suggest, pre pouring your milk in to your frothing pitcher, pull your shot using the volumetrics and start your milk immediately. You dont have to worry about stopping your shot...the machine will do it for you.

    Leave a comment:


  • marcstolk
    replied
    Re: Problems with EM6910 or EM0480 ??

    Let us know how you get on Dan.

    Leave a comment:


  • danwwilson
    replied
    Re: Problems with EM6910 or EM0480 ??

    MarcS,

    Thanks heaps for the insight. Ill give Sunbeam a call and see how it goes. Once again thanks for the help.

    Leave a comment:


  • marcstolk
    replied
    Re: Problems with EM6910 or EM0480 ??

    Hi Dan,

    Youve just encounted the dreaded "Group has come away from the Thermoblock" problem. Very commom on the EM6900 - I went through 3 units until Igot upgraded to the EM6910. This issue was fixed on the EM6910 and I beleive Sunbeam have a fix and it has been performed by service agents. Give Sunbeam a call and tell them what I said here and you should be looked after.

    Leave a comment:


  • danwwilson
    replied
    Re: Problems with EM6910 or EM0480 ??

    I have the EM6900 and it has been working a treat for the last 2 years. Recently the group head seal has deteriorated and I have had to get a replacement. I replaced the seal the other night and at the moment water is still leaking out the side of the basket. Is this normal for a fresh seal? The other thing is when I first got the machine the basket didnt turn all the way to stop (assuming because of the pressure from the seal). Now with the new seal it still turns all the way to stop.

    Can someone give me some feedback on where I might be going wrong based on their experience.

    Cheers
    Dan

    Leave a comment:


  • Magic_Matt
    replied
    Re: Problems with EM6910 or EM0480 ??

    I have the same problem, apparently Sunbeam have a kit (comprising a couple of washers ) that theyll send out if you ask for it.

    Leave a comment:


  • ken007
    replied
    Re: Problems with EM6910 or EM0480 ??

    yeah thats the process I use Senator. Thanks anyways!!!
    I still think that my grinder is no good, I still need to use the finest grind setting to get a decent creamy shot otherwise there is hardly any pressure.

    Leave a comment:


  • Senator
    replied
    Re: Problems with EM6910 or EM0480 ??

    Or, get everything ready before you hit the switch on the 6910

    This is my routine that I use with the same equipment -

    Set up P/F into the machine (without coffee in it) and then run a shot into the cup. Place cup on top of machine (to warm it up first).
    While the warm up shot is running start grinding the beans until there is enough for the shot you want to make.
    Take P/F out and wipe clean them dose and tamp the P/F.

    With the coffee dosed / tamped in PF but not loaded into the machine load the milk into pitcher, thermometer at the ready (if you use one).
    Place PF into machine and press brew button
    Whilst that is starting, open steam valve and start on the milk
    When your shot has finished, put the cup back on top of the machine to help retain heat.

    The milk should take roughly 90 seconds or so (I think, never have timed it) to steam up to temperature. That way, your shot has only been sitting around for approx 1 minute, and all the time has been in a pre-heated cup, and then on the warming tray of the machine, so temp loss should be kept to a minimum.

    I may be telling you things that you already know / and are doing, if so, I apologise, but that routine works for me

    Sen

    Leave a comment:


  • Thundergod
    replied
    Re: Problems with EM6910 or EM0480 ??

    In that case make the milk first.

    Leave a comment:


  • ken007
    replied
    Re: Problems with EM6910 or EM0480 ??

    Originally posted by Thundergod link=1202873537/15#24 date=1204437825
    Im with David...2-3 minutes? What do you expect?
    My coffee doesnt last that long.

    If youre going to try the sugar thing you should try it almost straight away.
    im a noob with coffee making but slowly getting there, just wanted to make sure...  
    takes me 2-3 minutes to get the milk ready...


    Leave a comment:


  • Thundergod
    replied
    Re: Problems with EM6910 or EM0480 ??

    Im with David...2-3 minutes? What do you expect?
    My coffee doesnt last that long.

    If youre going to try the sugar thing you should try it almost straight away.

    Leave a comment:


  • ken007
    replied
    Re: Problems with EM6910 or EM0480 ??

    Well the coffee tastes so damn good so i shouldnt worry too much. 8-)

    Leave a comment:


  • Wushoes
    replied
    Re: Problems with EM6910 or EM0480 ??

    2-3 minutes, how can you expect any crema to stand up?

    If youre talking about crema splitting after 30 seconds after extraction...fair enough...the reason for this is because the coffee is TOO fresh.

    Leave a comment:

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