Here is my story of my 3 EM6910s. All within a 3 week period.
1st Machine.
Ecstatic when I got home. Immediately plugged it in, ran a litre of water through it like I was told.
First few shots were pouring out. EM0450 grinder was too coarse even on the finest setting. Swapped it for a new one which was grinding properly. Subsequent shots were good. However, turning the machine on the next morning, there were wierd noises. Sounded like water flowing around the tubes or something. Its not a positive sound IMO. Then steam shot followed by a puddle of water appeared from the hole under the drip tray. As I never had this machine before, I thought it was normal. Next morning, same sounds PLUS water coming out of the group head. Again, I thought it was some automatic cleaning procedure the machine had. After 5 days I called sunbeam, the lady heard the noises over the phone, authorized for me to pick up a new machine.
2nd Machine.
Same old machine. After a couple of days, it started making the same noises again. This time it was less frequent. Decided I wanted a single pour spout as I h ardly make two coffees at once. Unscrewed the double spout,saw cracks around the group handle. The bit where you screw the spout on fell off and I was pissed. Brought it back for a new machine.
3rd Machine.
When I took a new machine instead of a refund, I had a bad feeling I made the wrong decision. Still did not give up on sunbeam.
Came home. filled the tank. Ready to run a litre of water through it. Hit the manual button, pump was running no water came out. Tried it again, no water. First impressions of this 3rd machine was bad.....very bad. Then after 5 minutes, I hit the single shot button and water started running. Steam wand was not giving me the same amount of steam as the 2nd machine. Turned the machine off. Turned it on again and there goes the wierd noises. At this point I took it back to where I got it from(shall not name names) and the sunbeam rep told me that since its my third machine, I can not exchange/refund anymore. She will have to send it off to get it repaired for me. So technically, Ill be paying full price for a day old machine which has been repaired. No thanks, bit of drama at the store and I got my money back.
Personally, after my experience, I would rather add 100+ and take the rancilio over the sunbeam. Or you could live on coffee pucks for a month and buy a domobar super which I have done
1st Machine.
Ecstatic when I got home. Immediately plugged it in, ran a litre of water through it like I was told.
First few shots were pouring out. EM0450 grinder was too coarse even on the finest setting. Swapped it for a new one which was grinding properly. Subsequent shots were good. However, turning the machine on the next morning, there were wierd noises. Sounded like water flowing around the tubes or something. Its not a positive sound IMO. Then steam shot followed by a puddle of water appeared from the hole under the drip tray. As I never had this machine before, I thought it was normal. Next morning, same sounds PLUS water coming out of the group head. Again, I thought it was some automatic cleaning procedure the machine had. After 5 days I called sunbeam, the lady heard the noises over the phone, authorized for me to pick up a new machine.
2nd Machine.
Same old machine. After a couple of days, it started making the same noises again. This time it was less frequent. Decided I wanted a single pour spout as I h ardly make two coffees at once. Unscrewed the double spout,saw cracks around the group handle. The bit where you screw the spout on fell off and I was pissed. Brought it back for a new machine.
3rd Machine.
When I took a new machine instead of a refund, I had a bad feeling I made the wrong decision. Still did not give up on sunbeam.
Came home. filled the tank. Ready to run a litre of water through it. Hit the manual button, pump was running no water came out. Tried it again, no water. First impressions of this 3rd machine was bad.....very bad. Then after 5 minutes, I hit the single shot button and water started running. Steam wand was not giving me the same amount of steam as the 2nd machine. Turned the machine off. Turned it on again and there goes the wierd noises. At this point I took it back to where I got it from(shall not name names) and the sunbeam rep told me that since its my third machine, I can not exchange/refund anymore. She will have to send it off to get it repaired for me. So technically, Ill be paying full price for a day old machine which has been repaired. No thanks, bit of drama at the store and I got my money back.
Personally, after my experience, I would rather add 100+ and take the rancilio over the sunbeam. Or you could live on coffee pucks for a month and buy a domobar super which I have done

;D.
. You should have a blast with that machine. ;D All the best with it Gavin1, I hope you keep us up to date with how you go.
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