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BES920 BDB - help needed - heating up past set temperature

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  • BES920 BDB - help needed - heating up past set temperature

    hi all. have a near 4yr old BDB. it's been great up until a couple of weeks ago. there is no right time for a broken machine but ronatime means we're climbing scratching up walls. in desperate need for help.

    when i started the machine, it made the usual pump noise but then almost immediately stopped and temp just kept rising. went past 93C and kept going. power button just stayed flashing. was worried so just turned it off. like a seasoned caller to every IT department, I did the usual. i turned it off let it cool a bit and when it was cool to touch, turned it on again. same. tried the steamer and that was working fine but felt like it was losing pressure. so that's it. ive turned it off and thought id have a look inside.

    i didnt see anything obvious and out of place when i opened it but definitely some signs of leakage. i turned it on and watched. water was leaking out of the steam boiler. it was out of a hose and one from one of the probes. see links to vids and pic below.

    anyone had similar experience? which part would likely need to be replaced? is it a simple fix or is it dead? thanks in advance.

    first time poster and hope im posting in the right place. fingers crossed the vids/pic are embedded ok :S

    https://photos.google.com/share/AF1Q...ZDNHNGeVFSM3R3

    https://photos.google.com/share/AF1Q...pM3FmSVNjd nZB

    https://photos.google.com/share/AF1Q...l1ODI5MXA0WTdR
    Last edited by dsta8; 11 May 2020, 11:36 AM. Reason: added Tags

  • #2
    I don't have permission to view those links. Can you upload them to Imgur and post that link?

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    • #3
      oh. sorry about that...hopes this works. and thanks!



      https://imgur.com/iW4JlFH

      https://i.imgur.com/cdfHKpk.mp4

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      • #4
        When were the O rings last replaced?

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        • #5
          Originally posted by level3ninja View Post
          When were the O rings last replaced?
          never. first time ive seen the inside of it.

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          • #6
            That's probably all it needs, then with it unplugged prop the top open for a day or two to let it dry out. Every connection probably has an O ring that needs replacing.

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            • #7
              Originally posted by level3ninja View Post
              That's probably all it needs, then with it unplugged prop the top open for a day or two to let it dry out. Every connection probably has an O ring that needs replacing.
              ah. might give that a go first. thanks, ninja!

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