Hi again everyone
Im not sure if this is a system/machine fault, or just user error and, since the Sunbeam Customer Service area isnt open on weekends, I thought Id float it past for general ideas in the meantime, just in case its just me doing something wrong.
As you may know, Ive had my EM6910 for about 4.5 weeks now and its going great guns - well, my coffee making is, anyway.
About a week ago, my husband decided to make us a coffee (eek! although hes an aircraft welder/fixer upper-er, hes certainly no barrista!) and used the single pour button and complained to me that it didnt switch off and ended up overflowing the cup. My response at the time was that I thought hed probably just hit the manual button by mistake.
However, I tried to use the single pour button myself this morning and the same thing happened - no cutoff! I tried the double pour button with the same result. I decided to reset to the factory settings because Id amped up the steam pressure about a week ago, so thought Id maybe hit a wrong button at the wrong time and done something. Tried it again after resetting, and still the same result.
Basically, it doesnt seemed to now have the ability to decide when its put about 30ml or 60ml (or whatever it is) through the PF and just keeps on going as though its on the manual mode.
Any suggestions by any happy chance?
Cheers
Di
Im not sure if this is a system/machine fault, or just user error and, since the Sunbeam Customer Service area isnt open on weekends, I thought Id float it past for general ideas in the meantime, just in case its just me doing something wrong.
As you may know, Ive had my EM6910 for about 4.5 weeks now and its going great guns - well, my coffee making is, anyway.
About a week ago, my husband decided to make us a coffee (eek! although hes an aircraft welder/fixer upper-er, hes certainly no barrista!) and used the single pour button and complained to me that it didnt switch off and ended up overflowing the cup. My response at the time was that I thought hed probably just hit the manual button by mistake.
However, I tried to use the single pour button myself this morning and the same thing happened - no cutoff! I tried the double pour button with the same result. I decided to reset to the factory settings because Id amped up the steam pressure about a week ago, so thought Id maybe hit a wrong button at the wrong time and done something. Tried it again after resetting, and still the same result.
Basically, it doesnt seemed to now have the ability to decide when its put about 30ml or 60ml (or whatever it is) through the PF and just keeps on going as though its on the manual mode.
Any suggestions by any happy chance?
Cheers
Di

to factory reset it, to no avail.

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