I got up at 1:30am and went down to the kitchen and while I was there I heard an unusual noise. I then noticed that there was some water on the kitchen floor. I thought, oh, it must be a leak in the water filtration system. I have a dual cartridge sediment/carbon and polyphosphate cartridge system for filtered water for drinking and of course to my beloved Bezzera BZ-40P.
I thought initially that it was a line that had come loose but it turned out that it was a fault in one of the plastic cartridge containers which has cracked at the bottom. I was quite surprised.
Anyway, H20 Only in Frobisher street Osbourne Park werent open but I talked to the manager. Even though my unit was slightly out of warranty, he delivered a new system to my door today!
Nice, one to H2O only in Osbourne Park.
Sometimes people ask me about filtration systems. H2O only do these dual cartridge systems which are really the best filtration systems money can buy for only $330 and that includes someone coming out and installing it, complete with a stainless steel tap fitted into your sink (they drill a hole for it).
We hear bad things about suppliers doing the wrong thing so I like to balance it when the right thing is done. In this case beyond the call of duty.

Grant
PS. The new cartridges are from a different supplier and look better built and with a better sealing system so I dont expect ANY more problems like that.
