Hi
Looking for some advice on my Saeco Via Vanezia. Its about 7 weeks old and has been working perfectly until I descaled it two days ago. I even got to the stage where I thought I was getting OK at texturing the milk. Anyway I descaled it as per the instructions on the bottle they sold me with the machine and ever since then its been playing up.
The steam wand now dribbles when you pull the shot - it never used to - not a drop. When you try to steam the milk, the steam jet is all over the place - little spits and spurts where it used to be a nice clean jet of steam. The milk ends up looking like dish water bubbles. Intermittently the shot will sputter and stop the start again.
Ive flushed it another two times with clean water, but its still carrying on like a second hand lawn mower.
I rang Harvey Norman where I bought it from and they were as useful as a chocolate tea pot so any tips would be helpful.
Looking for some advice on my Saeco Via Vanezia. Its about 7 weeks old and has been working perfectly until I descaled it two days ago. I even got to the stage where I thought I was getting OK at texturing the milk. Anyway I descaled it as per the instructions on the bottle they sold me with the machine and ever since then its been playing up.
The steam wand now dribbles when you pull the shot - it never used to - not a drop. When you try to steam the milk, the steam jet is all over the place - little spits and spurts where it used to be a nice clean jet of steam. The milk ends up looking like dish water bubbles. Intermittently the shot will sputter and stop the start again.
Ive flushed it another two times with clean water, but its still carrying on like a second hand lawn mower.
I rang Harvey Norman where I bought it from and they were as useful as a chocolate tea pot so any tips would be helpful.

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