Announcement

Collapse
No announcement yet.

Illy nude espresso / Terra Keramik cappuccino cups

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • #16
    Re: Illy nude espresso / Terra Keramik cappuccino

    Hi Dennis,

    In order to respect the policies of this community, I would like to respond offline and send you an email. You can then disseminate that information as you see fit. Thanks.

    Comment


    • #17
      Re: Illy nude espresso / Terra Keramik cappuccino

      I bought an original set of 4 nude cups for $150 from Illy Australia http://www.illy.com.au/eShopping/Sho...up+collections a couple of years ago (although I only have 3 now   ). They are now sold out and I assume no longer in production which probably explains the inflated price.

      I see they have a similar nice offering http://www.illyeshop.com/webapp/wcs/...iperespresso-6 now available.

      Cheers

      Comment


      • #18
        Re: Illy nude espresso / Terra Keramik cappuccino

        Reto has offered a 15% discount if we can pool together a minimum order of 30 cups, regardless of colour mix. ie. US$28.05 per cappuccino cup and saucer.

        If you are interested and would like to indicate how many cups you would consider purchasing in this thread, Reto will then be able to calculate shipping costs based on that info and we would share the costs equitably. Im still happy to be the medium if we proceed (and btw not making a cent, though the Illys are another matter!)

        So, apart from me, would anyone like some TKs?

        Comment


        • #19
          Re: Illy nude espresso / Terra Keramik cappuccino

          You can put me down for 2 x Off Red Cappuccino Cup & Saucers, tentative at this stage until the shipping cost is determined. I may still have to bow out if the overall price exceeds my means....

          Cheers,
          Mal.

          Comment


          • #20
            Re: Illy nude espresso / Terra Keramik cappuccino

            Originally posted by Mal link=1208090570/15#20 date=1208264704
            SNIP tentative at this stage until the shipping cost is determined. I may still have to bow out if the overall price exceeds my means....

            Cheers,
            Mal.
            I think that might go for all of us Mal!

            Comment


            • #21
              Re: Illy nude espresso / Terra Keramik cappuccino

              Ill take two of the blue cappucinos please Dennis. You must have really enjoyed that last shipment to be starting it off again.

              Comment


              • #22
                Re: Illy nude espresso / Terra Keramik cappuccino

                Dennis, can you please put me down for four blue cap cups *gulp*. Depending on final shipping costs i might go for a set of 6. :-/

                Comment


                • #23
                  Re: Illy nude espresso / Terra Keramik cappuccino

                  Hi Den,. can I order one cup without the saucer  : [smiley=evil.gif]. Ok..probably not.  Would certainly love to own a set or three of these,..theyre gorgeous!!,.. but maybe next time (if there is one) I might pick up a spesh set just for moi.

                  Comment


                  • #24
                    Re: Illy nude espresso / Terra Keramik cappuccino

                    Originally posted by Remy link=1208090570/15#24 date=1208396743
                    Hi Den,. can I order one cup without the saucer  : [smiley=evil.gif]. Ok..probably not.  Would certainly love to own a set or three of these,..theyre gorgeous!!,.. but maybe next time (if there is one) I might pick up a spesh set just for moi.
                    Hi Remy...yeah, can do without the saucer. Price would be the same though and Id just hang on to the saucer! :P ;D

                    Comment


                    • #25
                      Re: Illy nude espresso / Terra Keramik cappuccino

                      Originally posted by cuppacoffee link=1208090570/15#25 date=1208397013
                      Originally posted by Remy link=1208090570/15#24 date=1208396743
                      Hi Den,. can I order one cup without the saucer  : [smiley=evil.gif]. Ok..probably not.  Would certainly love to own a set or three of these,..theyre gorgeous!!,.. but maybe next time (if there is one) I might pick up a spesh set just for moi.
                      Hi Remy...yeah, can do without the saucer.  Price would be the same though and Id just hang on to the saucer!  :P ;D
                      Awesome!! ......no wait!...I mean..Oh thats terrible! ;D

                      Comment


                      • #26
                        Re: Illy nude espresso / Terra Keramik cappuccino

                        Hi Guys,

                        Please excuse the delay in getting back on this thread - I have been busy with assignments and ranting on other threads!

                        Dennis, you are indeed correct that my quote was not for air freight; it was for surface mail. Cups arent human kidneys - Im sure that well all live if it takes two months for them to get here ;P Im sure that we would all welcome Retos input in giving us a surface mail quote, as it might make these cups significantly more accessible. If those air freight quotes are the best that Reto can come up with, I would imagine that customs duty, GST (which you are right that I did not include) and postage would quickly bring the overall cost right up to the ballpark of ordering direct from Reto - an option that would save you a lot of work.

                        I recently received an email from Reto suggesting that he would be happy to include espresso cups in the 15% discount if everyone can get up to 30 total. I will invite Reto to post on this thread to (a) confirm that espresso cups are in on the deal, (b) give us an indication of what freight costs for that many cups are likely to come to and (c) comment on the durability of the platinum.

                        It might also be a good idea to move this thread over to the buy/sell forum and turn it into a sticky.

                        Cheers,

                        Luca

                        PS. Dennis, well done on finding any illy nudes around! Im surprised that they havent been gobbled up already.

                        Comment


                        • #27
                          Re: Illy nude espresso / Terra Keramik cappuccino

                          Thanks Luca - I really appreciate your post.

                          I happened to email Reto myself last night asking for him to confirm an all up price and am awaiting a response. I would expect that freight from overseas will be quoted for a bulk delivery to one address. In light of that, Im happy to onforward these as required and cover the costs that may be involved for onforwarding this shipment.

                          In an earlier email, Reto confirmed that the 15% discount would also apply to the espresso cups. As for the durability of the platinum, I think Reto has previously addressed this and is prepared to back it with a guarantee.

                          Ill let everyone know regarding final costs as soon as I have some news.

                          Comment


                          • #28
                            Re: Illy nude espresso / Terra Keramik cappuccino

                            Hi Dennis,

                            No problem. I dont want to meddle in this or anything. Its your initiative, but I just happened to be in touch with Reto and some of this came up.

                            Cheers,

                            Luca

                            Comment


                            • #29
                              Re: Illy nude espresso / Terra Keramik cappuccino

                              I really dont mind either way Luca - just would be great if it all turns out to be a happy ending.

                              Comment


                              • #30
                                Re: Illy nude espresso / Terra Keramik cappuccino

                                We very much appreciate the interest in the Terra Keramik cups and the constructive feedback from everyone.

                                We would like to take this opportunity to respond to queries from Dennis and Luca.

                                First, the 15% discount would apply to both cappuccino and espresso cups.

                                Second, we do guarantee our products and as has been previously addressed on this board, where problems occurred we immediately replaced the products at no cost. Since launching our online marketplace in the United States and Canada in early 2007, we have sold more than 2,000 cups with zero reported problems (including in commercial use by professional baristi and cafes). Although our sales volume in Australia is nominal in comparison, we have experienced some issues with platinum wear that we suspect may be related to different water characteristics in Australia.

                                Third, the shipping cost to Australia is very expensive. The US Postal Service limits the size of packages and only ships air freight (no surface freight option available any more - this was cancelled within the past year). At the request of Dennis, we explored bulk shipping via US Postal Service (subcontracted to FedEx), which allows large packages but also only has an air freight option. We have recently used this shipping option to supply 3 cafes in Taiwan, but our inquiry with USPS indicates that shipping to Australia is 50% higher than to Taiwan. To make a long story short, the bulk shipping option appears to be no cheaper per cup than the standard USPS air freight option.

                                We are disappointed that there is not a more cost competitive option to ship to and service the Australian market. Given the concerns expressed over the past year in various threads by members of this board about the cost of our cups, and our inability to offer a competitive price to Australian customers, it does not make sense for us to continue discussing a bulk sale.

                                Comment

                                Working...
                                X