Hi,
Ive just bought a Rocket Giotto Premium Plus machine from a respected seller from Melbourne and have driven it out and set the machine up in Ballarat and have made a few decent shots, but then when cleaning the machine Ive discovered that the disc on the group head through which the hot water is expressed into the handle (i,e the bit where hot water comes out and then hits the tamped coffee) is warped and is not even.
Im not sure what you call this part of the machine but Im concerned that it just doesnt look right.
The CS sponsor from whom Ive bought the machine is happy for me to take it back to him for a look but its a major endeavour for me to have to pack up the machine, take time off work and drive the machine back to melbourne for an inspection.
Are their any CS snobs on here who live in Ballarat and whod be willing to drop by to give me their opinion. If someone else agrees with me that it just doesnt look right Id feel validated in my concerns.
Cheers.
Ive just bought a Rocket Giotto Premium Plus machine from a respected seller from Melbourne and have driven it out and set the machine up in Ballarat and have made a few decent shots, but then when cleaning the machine Ive discovered that the disc on the group head through which the hot water is expressed into the handle (i,e the bit where hot water comes out and then hits the tamped coffee) is warped and is not even.
Im not sure what you call this part of the machine but Im concerned that it just doesnt look right.
The CS sponsor from whom Ive bought the machine is happy for me to take it back to him for a look but its a major endeavour for me to have to pack up the machine, take time off work and drive the machine back to melbourne for an inspection.
Are their any CS snobs on here who live in Ballarat and whod be willing to drop by to give me their opinion. If someone else agrees with me that it just doesnt look right Id feel validated in my concerns.
Cheers.

. Coffee varies from day to day as will dose...
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