Due to the problems I have had with my Musica since I purchased from a Sponsor in October last year, they are sending me a brand new machine it should arrive today or tomorrow.

I must say that whilst it has been frustrating with the failures it was bearable due to the speedy resolution of the issues. As this was the third major break down in the year they are replacing the machine. They advised that my machine was the only one to have so many issues. They are going to retain the old one for demonstations.
I am waiting less than patiently for the new one to arrive, Plunger coffee just does not taste the same.
Once again it shows the benefits of buying from a Sponsor as you get (IMHO) a better service.

I must say that whilst it has been frustrating with the failures it was bearable due to the speedy resolution of the issues. As this was the third major break down in the year they are replacing the machine. They advised that my machine was the only one to have so many issues. They are going to retain the old one for demonstations.
I am waiting less than patiently for the new one to arrive, Plunger coffee just does not taste the same.
Once again it shows the benefits of buying from a Sponsor as you get (IMHO) a better service.

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